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[Bug 1460736] Re: package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>
Date: Mon, 01 Jun 2015 20:17:40 -0000
Reply-to: Bug 1460736 <1460736@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Can you capture a screen shot or digital image of the panic message?

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https://bugs.launchpad.net/bugs/1460736

Title:
  package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to
  install/upgrade: subprocess installed post-installation script
  returned error exit status 2

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  The problem that I've encountered is that an incomplete Kernel update
  crashed my system.  I'm currently running in recovery mode. While my
  user password works for updates, it does not work in terminal at
  present.  My installed system is Ubantu 14.04.1 LTS with all updates
  added as of 06/01/2015.  I've installed and am currently using the KDE
  desktop.

  cat /proc/version_signature > version.log   Yielded:

  Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18

  
  sudo lspci -vnvn > lspci-vnvn.log      Yielded:

  
  00:00.0 Host bridge [0600]: Intel Corporation 3rd Gen Core processor DRAM Controller [8086:0154] (rev 09)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort+ >SERR- <PERR- INTx-
  	Latency: 0
  	Capabilities: <access denied>

  00:02.0 VGA compatible controller [0300]: Intel Corporation 3rd Gen Core processor Graphics Controller [8086:0166] (rev 09) (prog-if 00 [VGA controller])
  	Subsystem: Toshiba America Info Systems Device [1179:fa20]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 42
  	Region 0: Memory at c8000000 (64-bit, non-prefetchable) [size=4M]
  	Region 2: Memory at c0000000 (64-bit, prefetchable) [size=128M]
  	Region 4: I/O ports at 3000 [size=64]
  	Expansion ROM at <unassigned> [disabled]
  	Capabilities: <access denied>
  	Kernel driver in use: i915

  00:14.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB xHCI Host Controller [8086:1e31] (rev 04) (prog-if 30 [XHCI])
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 40
  	Region 0: Memory at c8600000 (64-bit, non-prefetchable) [size=64K]
  	Capabilities: <access denied>
  	Kernel driver in use: xhci_hcd

  00:16.0 Communication controller [0780]: Intel Corporation 7 Series/C210 Series Chipset Family MEI Controller #1 [8086:1e3a] (rev 04)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 43
  	Region 0: Memory at c8614000 (64-bit, non-prefetchable) [size=16]
  	Capabilities: <access denied>
  	Kernel driver in use: mei_me

  00:1a.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #2 [8086:1e2d] (rev 04) (prog-if 20 [EHCI])
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 16
  	Region 0: Memory at c8619000 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: <access denied>
  	Kernel driver in use: ehci-pci

  00:1b.0 Audio device [0403]: Intel Corporation 7 Series/C210 Series Chipset Family High Definition Audio Controller [8086:1e20] (rev 04)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0, Cache Line Size: 64 bytes
  	Interrupt: pin A routed to IRQ 44
  	Region 0: Memory at c8610000 (64-bit, non-prefetchable) [size=16K]
  	Capabilities: <access denied>
  	Kernel driver in use: snd_hda_intel

  00:1c.0 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 1 [8086:1e10] (rev c4) (prog-if 00 [Normal decode])
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0, Cache Line Size: 64 bytes
  	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
  	I/O behind bridge: 00002000-00002fff
  	Memory behind bridge: c8500000-c85fffff
  	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
  	BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
  		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
  	Capabilities: <access denied>
  	Kernel driver in use: pcieport

  00:1c.1 PCI bridge [0604]: Intel Corporation 7 Series/C210 Series Chipset Family PCI Express Root Port 2 [8086:1e12] (rev c4) (prog-if 00 [Normal decode])
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0, Cache Line Size: 64 bytes
  	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
  	Memory behind bridge: c8400000-c84fffff
  	Prefetchable memory behind bridge: 00000000bfb00000-00000000bfbfffff
  	Secondary status: 66MHz- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- <SERR- <PERR-
  	BridgeCtl: Parity- SERR- NoISA- VGA- MAbort- >Reset- FastB2B-
  		PriDiscTmr- SecDiscTmr- DiscTmrStat- DiscTmrSERREn-
  	Capabilities: <access denied>
  	Kernel driver in use: pcieport

  00:1d.0 USB controller [0c03]: Intel Corporation 7 Series/C210 Series Chipset Family USB Enhanced Host Controller #1 [8086:1e26] (rev 04) (prog-if 20 [EHCI])
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin A routed to IRQ 23
  	Region 0: Memory at c8618000 (32-bit, non-prefetchable) [size=1K]
  	Capabilities: <access denied>
  	Kernel driver in use: ehci-pci

  00:1f.0 ISA bridge [0601]: Intel Corporation HM76 Express Chipset LPC Controller [8086:1e59] (rev 04)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Capabilities: <access denied>
  	Kernel driver in use: lpc_ich

  00:1f.2 SATA controller [0106]: Intel Corporation 7 Series Chipset Family 6-port SATA Controller [AHCI mode] [8086:1e03] (rev 04) (prog-if 01 [AHCI 1.0])
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
  	Status: Cap+ 66MHz+ UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0
  	Interrupt: pin B routed to IRQ 41
  	Region 0: I/O ports at 3088 [size=8]
  	Region 1: I/O ports at 3094 [size=4]
  	Region 2: I/O ports at 3080 [size=8]
  	Region 3: I/O ports at 3090 [size=4]
  	Region 4: I/O ports at 3060 [size=32]
  	Region 5: Memory at c8617000 (32-bit, non-prefetchable) [size=2K]
  	Capabilities: <access denied>
  	Kernel driver in use: ahci

  00:1f.3 SMBus [0c05]: Intel Corporation 7 Series/C210 Series Chipset Family SMBus Controller [8086:1e22] (rev 04)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O+ Mem+ BusMaster- SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap- 66MHz- UDF- FastB2B+ ParErr- DEVSEL=medium >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Interrupt: pin C routed to IRQ 10
  	Region 0: Memory at c8615000 (64-bit, non-prefetchable) [size=256]
  	Region 4: I/O ports at 3040 [size=32]

  01:00.0 Ethernet controller [0200]: Qualcomm Atheros AR8162 Fast Ethernet [1969:1090] (rev 10)
  	Subsystem: Toshiba America Info Systems Device [1179:ff1e]
  	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0, Cache Line Size: 64 bytes
  	Interrupt: pin A routed to IRQ 45
  	Region 0: Memory at c8500000 (64-bit, non-prefetchable) [size=256K]
  	Region 2: I/O ports at 2000 [size=128]
  	Capabilities: <access denied>
  	Kernel driver in use: alx

  02:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)
  	Subsystem: Lite-On Communications Inc Device [11ad:0612]
  	Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx-
  	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
  	Latency: 0, Cache Line Size: 64 bytes
  	Interrupt: pin A routed to IRQ 17
  	Region 0: Memory at c8400000 (64-bit, non-prefetchable) [size=512K]
  	Expansion ROM at bfb00000 [disabled] [size=64K]
  	Capabilities: <access denied>
  	Kernel driver in use: ath9k

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-53-generic 3.13.0-53.89
  ProcVersionSignature: Ubuntu 3.13.0-51.84-generic 3.13.11-ckt18
  Uname: Linux 3.13.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jameson    2570 F.... pulseaudio
  Date: Mon Jun  1 12:01:33 2015
  DpkgHistoryLog:
   
  DpkgTerminalLog:
   
  ErrorMessage: subprocess installed post-installation script returned error exit status 2
  InstallationDate: Installed on 2014-12-19 (163 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: TOSHIBA Satellite C55-A
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-51-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
  SourcePackage: linux
  StagingDrivers: rts5139
  Title: package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/16/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvr1.30:bd09/16/2013:svnTOSHIBA:pnSatelliteC55-A:pvrPSCF6U-05X00C:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite C55-A
  dmi.product.version: PSCF6U-05X00C
  dmi.sys.vendor: TOSHIBA

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Follow ups

Re: [Bug 1460736] Re: package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
From: Todd, 2015-06-02
References

[Bug 1460736] [NEW] package linux-image-3.13.0-53-generic 3.13.0-53.89 failed to install/upgrade: subprocess installed post-installation script returned error exit status 2
From: Todd, 2015-06-01