kernel-packages team mailing list archive

[Daniel <danielantalffy@xxxxxxxxx>]

apport information

** Tags added: apport-collected freya

** Description changed:

  I purchased a new ACER Aspire E15 Start - ES1-512-C7UP laptop and wanted to use Elementary OS.
  (new stable version, based on Ubuntu)
  
  Touchpad is not working, USB Mouse is OK.
  
  Followed the steps describing here:
  https://wiki.ubuntu.com/DebuggingTouchpadDetection
  
  Could only attach 1 file, sadly.
  
  Situation:
  - touchpad never worked,
  - not listed among devices
  
  Thank you for any response in advance!
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.8
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  elementary   3305 F.... pulseaudio
+ CasperVersion: 1.340+elementary3~ubuntu14.04.1
+ CurrentDesktop: Pantheon
+ DistroRelease: elementary OS 0.3
+ LiveMediaBuild: elementary OS 0.3 "Freya" - Stable amd64 (20150411)
+ MachineType: Acer Aspire ES1-512
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz
+ ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-34-generic N/A
+  linux-backports-modules-3.16.0-34-generic  N/A
+  linux-firmware                             1.127.11
+ Tags:  freya
+ Uname: Linux 3.16.0-34-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 10/24/2014
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.09
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: Aspire ES1-512
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.09
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.09
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09:
+ dmi.product.name: Aspire ES1-512
+ dmi.product.version: V1.09
+ dmi.sys.vendor: Acer

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1456119/+attachment/4410869/+files/AlsaInfo.txt

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1456119

Title:
  Kernel Touachpad bug

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I purchased a new ACER Aspire E15 Start - ES1-512-C7UP laptop and wanted to use Elementary OS.
  (new stable version, based on Ubuntu)

  Touchpad is not working, USB Mouse is OK.

  Followed the steps describing here:
  https://wiki.ubuntu.com/DebuggingTouchpadDetection

  Could only attach 1 file, sadly.

  Situation:
  - touchpad never worked,
  - not listed among devices

  Thank you for any response in advance!
  --- 
  ApportVersion: 2.14.1-0ubuntu3.8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  elementary   3305 F.... pulseaudio
  CasperVersion: 1.340+elementary3~ubuntu14.04.1
  CurrentDesktop: Pantheon
  DistroRelease: elementary OS 0.3
  LiveMediaBuild: elementary OS 0.3 "Freya" - Stable amd64 (20150411)
  MachineType: Acer Aspire ES1-512
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true boot=casper initrd=/casper/initrd.lz quiet splash -- BOOT_IMAGE=/casper/vmlinuz
  ProcVersionSignature: Ubuntu 3.16.0-34.45~14.04.1-generic 3.16.7-ckt8
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-34-generic N/A
   linux-backports-modules-3.16.0-34-generic  N/A
   linux-firmware                             1.127.11
  Tags:  freya
  Uname: Linux 3.16.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 10/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.09
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Aspire ES1-512
  dmi.board.vendor: Acer
  dmi.board.version: V1.09
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.09
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd10/24/2014:svnAcer:pnAspireES1-512:pvrV1.09:rvnAcer:rnAspireES1-512:rvrV1.09:cvnAcer:ct10:cvrV1.09:
  dmi.product.name: Aspire ES1-512
  dmi.product.version: V1.09
  dmi.sys.vendor: Acer

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