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[Bug 1452979] Re: [Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific diagnosis tests' test case is always fail.

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Ivan Hu <ivan.hu@xxxxxxxxxxxxx>
Date: Wed, 10 Jun 2015 02:34:42 -0000
Reply-to: Bug 1452979 <1452979@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
the failures,
 klog: CRITICAL Kernel message: [   65.525879] CPU0: Core temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [   65.525891] CPU1: Core temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [   65.525893] CPU1: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [   65.525898] CPU3: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [   65.525899] CPU2: Package temperature above threshold, cpu clock throttled (total events = 1)
 klog: CRITICAL Kernel message: [   65.525899] CPU0: Package temperature above threshold, cpu clock throttled (total events = 1)

are from the kernel warning about the temperature too high and start the CPU clock throttled which caught by fwts.
this should not be any software issues. Might the HW or cooling issue of the machine.

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https://bugs.launchpad.net/bugs/1452979

Title:
  [Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific
  diagnosis tests' test case is always fail.

Status in HWE Next Project:
  New
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  CID : 201412-16338 Lenovo W550s (I+N) with 14.04.2 (utopic)

  Steps:
  1. Install 14.04.2 on W550s
  2. Install Plainbox and run test case 'Run FWTS desktop-specific diagnosis tests.'

  Expected result:
  Test result should be pass.

  Actual result:

  ==================
  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
  65.525891] CPU1: Core temperature above threshold, cpu clock throttled (total
  events = 1)

  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
  65.525893] CPU1: Package temperature above threshold, cpu clock throttled (total
  events = 1)

  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
  65.525898] CPU3: Package temperature above threshold, cpu clock throttled (total
  events = 1)

  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
  65.525899] CPU2: Package temperature above threshold, cpu clock throttled (total
  events = 1)

  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  FAILED [CRITICAL] KlogThermalOverrun: Test 1, CRITICAL Kernel message: [
  65.525899] CPU0: Package temperature above threshold, cpu clock throttled (total
  events = 1)

  ADVICE: Test caused CPU temperature above critical threshold. The CPU has been
  throttled to run slower because of over-heating above the critical threshold.
  CPU throttling will be turned off once the CPU has cooled sufficiently. Frequent
  throttling may indicate poor thermal design on the machine.

  Found 7 unique errors in kernel log.
  ==================

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1 [modified: boot/vmlinuz-3.16.0-30-generic]
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri May  8 00:22:38 2015
  InstallationDate: Installed on 2015-05-04 (3 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  u          1541 F.... pulseaudio
   /dev/snd/controlC1:  u          1541 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=90099d82-a6e3-4f0d-a33d-e2ecc1404a85
  InstallationDate: Installed on 2015-05-25 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: LENOVO 20E1Z0X8US
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-38-generic root=UUID=2454d0dd-537b-45c0-90d4-51418bf98284 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-38.52~14.04.1-generic 3.16.7-ckt10
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-38-generic N/A
   linux-backports-modules-3.16.0-38-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/17/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: N11ET26W (1.02 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20E1Z0X8US
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Defined
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrN11ET26W(1.02):bd11/17/2014:svnLENOVO:pn20E1Z0X8US:pvrThinkPadW550s:rvnLENOVO:rn20E1Z0X8US:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20E1Z0X8US
  dmi.product.version: ThinkPad W550s
  dmi.sys.vendor: LENOVO

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References

[Bug 1452979] [NEW] [Lenovo W550s] 'Run Firmware Test Suite (fwts) desktop-specific diagnosis tests' test case is always fail.
From: Gabriel Zhi Chen, 2015-05-08