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[Po-Hsu Lin <po-hsu.lin@xxxxxxxxxxxxx>]

apport information

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https://bugs.launchpad.net/bugs/1464576

Title:
  Realtek Bluetooth [0bda:b001] does not work at all on 14.04.2

Status in HWE Next Project:
  New
Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  CID: 201403-14879 HP 355 G2 Notebook PC

  The Bluetooth device on this system does not work at all on 14.04.2
  It can't see any other devices.

  Steps:
  1. Install 14.04.2 + update (3.16.0-40)
  2. Click "Set Up New Device..." from the Bluetooth applet
  3. Try to pair with any other Bluetooth devices

  Expected result:
  It should be able to see and pair with other devices.

  Actual result:
  Nothing could be seen in the device list.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-40-generic 3.16.0-40.54~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-40.54~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-40-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Jun 12 05:26:17 2015
  InstallationDate: Installed on 2015-06-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1599 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1599 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=27046bba-cdf2-4475-873e-005fe871a3f0
  InstallationDate: Installed on 2015-06-12 (0 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Hewlett-Packard Presario CQ45 Notebook PC
  Package: linux (not installed)
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-40-generic root=UUID=c7162180-a7e3-4d60-b741-af4696d2dd1b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-40.54~14.04.1-generic 3.16.7-ckt11
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-40-generic N/A
   linux-backports-modules-3.16.0-40-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.16.0-40-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 04/03/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: B.0A
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 22C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 86.08
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrB.0A:bd04/03/2014:svnHewlett-Packard:pnPresarioCQ45NotebookPC:pvr05A9200000200000000000000:rvnHewlett-Packard:rn22C2:rvrKBCVersion86.08:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: Presario CQ45 Notebook PC
  dmi.product.version: 05A9200000200000000000000
  dmi.sys.vendor: Hewlett-Packard

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