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[Bug 1423608] Re: [Dell Precision M3800] suspend/resume failure when lid open/closed [non-free: nvidia]

 

I find a very similar problem with my XPS 15 (9530), which is virtually identical to the Precision M3800. During
the last two months, resume started to fail with increading frequency. This escalated up to the point that
every resume fails since about a week. A switch from Ubuntu 14.10 to 15.04 did not help with the problem,
neither did a BIOS update to version A08 (most recent version at the time of this post).

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Title:
  [Dell Precision M3800] suspend/resume failure when lid open/closed
  [non-free: nvidia]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  This bugs symptoms look very similar to others on Launchpad.
  Basically the computer (under 14.04 distro) fails to resume after suspending when closing the lid. It happens every now and then and after a week or two EVERY suspend results in a failure to resume. I tried a few different Nvidia drivers (331, 331-updates, X.org) and changed the kernel a few times. I have tried to keep this bug report free from the all the different (and confusing) trials so this bug corresponds to one of the latest kernels (3.16.0-30-generic) and the recommended Nvidia driver.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-30-generic 3.16.0-30.40~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-30.40~14.04.1-generic 3.16.7-ckt3
  Uname: Linux 3.16.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  Date: Thu Feb 19 10:01:22 2015
  ExecutablePath: /usr/share/apport/apportcheckresume
  ExecutableTimestamp: 1423324748
  Failure: suspend/resume
  InstallationDate: Installed on 2012-04-02 (1052 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  InterpreterPath: /usr/bin/python3.4
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcCwd: /
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  SourcePackage: linux-lts-utopic
  Title: suspend/resume failure [non-free: nvidia]
  UpgradeStatus: Upgraded to trusty on 2014-11-06 (105 days ago)
  UserGroups:
  ---
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aham       2287 F.... pulseaudio
   /dev/snd/controlC1:  aham       2287 F.... pulseaudio
   /dev/snd/pcmC1D0c:   aham       2287 F...m pulseaudio
   /dev/snd/pcmC1D0p:   aham       2287 F...m pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=81558bef-b616-4e06-b864-56688bf5b927
  InstallationDate: Installed on 2012-04-02 (1148 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Dell Precision M3800
  NonfreeKernelModules: wl
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-52-generic root=UUID=d6596aa5-b90f-4e07-8e4b-f2d0e2cfa261 ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-52.86-generic 3.13.11-ckt18
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-52-generic N/A
   linux-backports-modules-3.13.0-52-generic  N/A
   linux-firmware                             1.127.12
  Tags:  trusty
  Uname: Linux 3.13.0-52-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-11-06 (201 days ago)
  UserGroups: adm admin cdrom dialout fuse lpadmin plugdev sambashare vboxusers
  _MarkForUpload: True
  dmi.bios.date: 12/18/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: Dell Precision M3800
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/18/2013:svnDellInc.:pnDellPrecisionM3800:pvrA02:rvnDellInc.:rnDellPrecisionM3800:rvrA02:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Dell Precision M3800
  dmi.product.version: A02
  dmi.sys.vendor: Dell Inc.

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