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Message #123366
[Bug 1464723] Re: Human interface devices stop working on USB 2.0 ports after some time, continue to work on USB 3.0
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.1 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.1-rc8-unstable/
** Package changed: linux-lts-vivid (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: New => Triaged
** Changed in: linux (Ubuntu)
Status: Triaged => Incomplete
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https://bugs.launchpad.net/bugs/1464723
Title:
Human interface devices stop working on USB 2.0 ports after some time,
continue to work on USB 3.0
Status in linux package in Ubuntu:
Incomplete
Bug description:
On my Asus X93SV-YZ225V laptop my mouse as well as all other 'human interface devices' (I tried it with a second mouse and a keyboard) stop working at a random time after boot, when attached to a USB 2.0 port.
Other USB-devices (I tried it with several USB Flash drives) continue to work on the USB 2.0 ports.
The USB 3.0 port on the laptop does not show this behavior, i.e. a
human interface device never stops working.
Unplugging and replugging the mouse does not reactivate it.
The mouse works again for a random amount of time after a reboot or a
wake-up from suspend to RAM.
When the mouse stops working the respective /dev/input/mouseX device
does not produce any output either.
The touchpad, that is connected via PS/2, does not show this bug.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
Uname: Linux 3.19.0-20-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Jun 12 14:50:29 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:105c]
NVIDIA Corporation GF108M [GeForce GT 540M] [10de:0df4] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:105c]
InstallationDate: Installed on 2015-05-16 (26 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: ASUSTeK Computer Inc. K93SV
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=4f453054-6eeb-4f48-ba87-b529b2fcd617 ro nosplash
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K93SV 209
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: K93SV
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK93SV209:bd11/22/2011:svnASUSTeKComputerInc.:pnK93SV:pvr1.0:rvnASUSTeKComputerInc.:rnK93SV:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: K93SV
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.2-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.2-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Fri Jun 12 13:08:49 2015
xserver.configfile: default
xserver.errors:
Failed to load module "nvidia" (module does not exist, 0)
Failed to load module "nvidia" (module does not exist, 0)
NOUVEAU(G0): [XvMC] Failed to initialize extension.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 6152
vendor CMO
xserver.version: 2:1.17.1-0ubuntu3
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