kernel-packages team mailing list archive

[Ian Ozsvald <1297049@xxxxxxxxxxxxxxxxxx>]

Note I removed the duplicate link (to #1275621) as the other link
doesn't mention NVIDIA and it isn't a Dell machine, I suspect that the
NVIDIA chipset is the problem.

For the 4 years I've owned my E6420 I've failed to get reliable
suspend/hibernate behaviour, I always turn the laptop off when I want to
change location. Sometimes it'll suspend once or twice, sometimes it
fails the first time. A failure can mean that it tries to suspend and
then wakes up (sometimes having completely shut down - power light off,
no activity...then a few seconds later it wakes up) or it'll start to
suspend and then freeze on the console screen (having shut down
Cinnamon).

After a suspend it is hit or miss whether wifi is working. On occasion
the Suspend does work correctly but I can't narrow down the conditions
that make it work, it can fail (either re-awakening or freezing) if I
try to Suspend just from a fresh boot.

A year back I changed the behaviour so it'll only Suspend if I hit the
power button and click Suspend (if I close the lid it'll just keep
running), that way I can't accidentally close it thinking it might
suspend correctly. Since it only Suspends if I click a button I'm
confident that there's no odd hardware interactions (e.g. a laptop-
closed sensor that's dodgy), as after I click Suspend I wait to see what
happens without trying to close the lid.

I'm using E6420 Bios A19 (from late 2013). This bug affects me right now
(I tried Suspend again last week - same problems occurred). I'm running
Linux Mint 17.1 (I've been using Mint for 2.5 years). I started with the
official Ubuntu 10.10 Dell installation from 2011 when I bought the
machine, that never successfully Hibernated or Suspended either.

I've never used apport or other crash report tools, I'd be happy to do
so if this might help?

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https://bugs.launchpad.net/bugs/1297049

Title:
  [Dell Inc. Latitude E6420] suspend/resume failure [non-free: nvidia]

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  apport detected this error on a fresh boot.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.40
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  NonfreeKernelModules: nvidia
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  rgarner    2756 F.... pulseaudio
   /dev/snd/pcmC1D0c:   rgarner    2756 F...m pulseaudio
   /dev/snd/controlC2:  rgarner    2756 F.... pulseaudio
   /dev/snd/controlC0:  rgarner    2756 F.... pulseaudio
  Date: Tue Mar 25 10:20:28 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c7ef60d1-697d-4495-bb69-10665128efd3
  InstallationDate: Installed on 2014-01-27 (55 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140121.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude E6420
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic root=UUID=e960e3c7-aa3d-43d3-9178-7719d9023e08 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Dell Inc. Latitude E6420] suspend/resume failure [non-free: nvidia]
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/01/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A16
  dmi.board.name: 032T9K
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A02
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA16:bd01/01/2013:svnDellInc.:pnLatitudeE6420:pvr01:rvnDellInc.:rn032T9K:rvrA02:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E6420
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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