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[Bug 1466980] Re: package linux-image-3.13.0-55-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1466980

Title:
  package linux-image-3.13.0-55-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Installed forcepae

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-55-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-39.66-generic 3.13.11.8
  Uname: Linux 3.13.0-39-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dave       1944 F.... pulseaudio
  Date: Fri Jun 19 15:43:30 2015
  DuplicateSignature: package:linux-image-3.13.0-55-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=8f3482d3-a72f-46a9-8357-ac1b85b91afe
  InstallationDate: Installed on 2015-06-17 (2 days ago)
  InstallationMedia: Ubuntu MATE 14.04.1 "Trusty Tahr" - final i386 (20141111)
  MachineType: Sony Corporation PCG-Z1VAP(UC)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-39-generic root=UUID=39a16f4c-90c7-4925-9d11-31afa9af75f9 ro focepae quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
  SourcePackage: linux
  Title: package linux-image-3.13.0-55-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/10/2003
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: R0072G0
  dmi.chassis.asset.tag: 591L000002007f12377399971dd4
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0072G0:bd10/10/2003:svnSonyCorporation:pnPCG-Z1VAP(UC):pvrJ0002ZQU:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: PCG-Z1VAP(UC)
  dmi.product.version: J0002ZQU
  dmi.sys.vendor: Sony Corporation

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References