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[Bug 1467923] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1467923

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1467923

Title:
  HP Smart Array Controller kernel driver crash when running smartctl

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Description:    Ubuntu 14.04.2 LTS
  Release:        14.04

  System Information
          Manufacturer: HP
          Product Name: ProLiant DL180 G6 
          Version: EW94MP0001

  Smart Array P410 in Slot 1
     Hardware Revision: C
     Firmware Version: 6.62
     Driver Name: hpsa
     Driver Version: 3.4.0

     Enclosure SEP (Vendor ID HP, Model DL18xG6BP) 248
        Device Number: 248
        Firmware Version: 2.20
        Port: 1I
        Box: 1
        Vendor ID: HP     
        Model: DL18xG6BP      

     Expander 250
        Device Number: 250
        Firmware Version: 2.20
        Port: 1I
        Box: 1
        Vendor ID: HP     

     SEP (Vendor ID PMCSIERA, Model  SRC 8x6G) 249
        Device Number: 249
        Firmware Version: RevC
        Vendor ID: PMCSIERA
        Model:  SRC 8x6G

  Tested on 4 servers.
  They all have the latest firmware.
  OS is Ubuntu 14.04.

  Tested with kernel 3.13.0, 3.16.0, 3.19.0.

  To reproduce the crash faster:

  I have created a script and run:

  smartctl -a -d cciss,x /dev/sg0, where x=0..11

  in a while (true).

  It crashed in less than a minute.

  =======================================
  [Jun 10 10:16:17] kernel: [   13.422630] Fusion MPT base driver 3.04.20
  [Jun 10 10:16:17] kernel: [   13.422631] Copyright (c) 1999-2008 LSI Corporation
  [Jun 10 10:16:17] kernel: [   13.427318] Fusion MPT misc device (ioctl) driver 3.04.20
  [Jun 10 10:16:17] kernel: [   13.427497] mptctl: Registered with Fusion MPT base driver
  [Jun 10 10:16:17] kernel: [   13.427499] mptctl: /dev/mptctl @ (major,minor=10,220)

  [Jun 10 12:24:05] kernel: [ 7681.185037] INFO: task smartctl:22654 blocked for more than 120 seconds.
  [Jun 10 12:24:05] kernel: [ 7681.185510]       Tainted: G          I   3.13.0-53-generic #89-Ubuntu
  [Jun 10 12:24:05] kernel: [ 7681.185911] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  [Jun 10 12:24:05] kernel: [ 7681.186439] smartctl        D ffff88013bc33180     0 22654  22653 0x00000000
  [Jun 10 12:24:05] kernel: [ 7681.186445]  ffff8800baeedbd0 0000000000000086 ffff8801382fc800 ffff8800baeedfd8
  [Jun 10 12:24:05] kernel: [ 7681.186450]  0000000000013180 0000000000013180 ffff8801382fc800 ffff8800baeedcf8
  [Jun 10 12:24:05] kernel: [ 7681.186454]  ffff8800baeedd00 7fffffffffffffff ffff8801382fc800 0000000000000000
  [Jun 10 12:24:05] kernel: [ 7681.186458] Call Trace:
  [Jun 10 12:24:05] kernel: [ 7681.186474]  [<ffffffff81727229>] schedule+0x29/0x70
  [Jun 10 12:24:05] kernel: [ 7681.186478]  [<ffffffff81726479>] schedule_timeout+0x239/0x2d0
  [Jun 10 12:24:05] kernel: [ 7681.186483]  [<ffffffff81727d46>] wait_for_completion+0xa6/0x160
  [Jun 10 12:24:05] kernel: [ 7681.186492]  [<ffffffff8109ab20>] ? wake_up_state+0x20/0x20
  [Jun 10 12:24:05] kernel: [ 7681.186503]  [<ffffffffa0015d15>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x75/0xa0 [hpsa]
  [Jun 10 12:24:05] kernel: [ 7681.186508]  [<ffffffffa0018455>] hpsa_passthru_ioctl+0x265/0x3c0 [hpsa]
  [Jun 10 12:24:05] kernel: [ 7681.186514]  [<ffffffffa001e90b>] hpsa_ioctl+0x15b/0x1c0 [hpsa]
  [Jun 10 12:24:05] kernel: [ 7681.186521]  [<ffffffff814df00a>] scsi_ioctl+0x31a/0x420
  [Jun 10 12:24:05] kernel: [ 7681.186528]  [<ffffffff814fdbcb>] sg_ioctl+0xdb/0xda0
  [Jun 10 12:24:05] kernel: [ 7681.186533]  [<ffffffff811d1350>] do_vfs_ioctl+0x2e0/0x4c0
  [Jun 10 12:24:05] kernel: [ 7681.186539]  [<ffffffff811cdf62>] ? final_putname+0x22/0x50
  [Jun 10 12:24:05] kernel: [ 7681.186542]  [<ffffffff811d15b1>] SyS_ioctl+0x81/0xa0
  [Jun 10 12:24:05] kernel: [ 7681.186547]  [<ffffffff8173391d>] system_call_fastpath+0x1a/0x1f

  =======================================================
  [Jun 10 15:35:15] kernel: [ 9960.756196] INFO: task smartctl:30773 blocked for more than 120 seconds.
  [Jun 10 15:35:15] kernel: [ 9960.756641]       Tainted: G          I   3.16.0-38-generic #52~14.04.1-Ubuntu
  [Jun 10 15:35:15] kernel: [ 9960.757192] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
  [Jun 10 15:35:15] kernel: [ 9960.757671] smartctl        D ffff88023fc330c0     0 30773  30772 0x00000000
  [Jun 10 15:35:15] kernel: [ 9960.757675]  ffff880238dfbbe0 0000000000000082 ffff880237fed180 ffff880238dfbfd8
  [Jun 10 15:35:15] kernel: [ 9960.757678]  00000000000130c0 00000000000130c0 ffff880139c80a30 ffff880238dfbd08
  [Jun 10 15:35:15] kernel: [ 9960.757681]  ffff880238dfbd10 7fffffffffffffff ffff880237fed180 ffff8800b9c32000
  [Jun 10 15:35:15] kernel: [ 9960.757684] Call Trace:
  [Jun 10 15:35:15] kernel: [ 9960.757688]  [<ffffffff817699f9>] schedule+0x29/0x70
  [Jun 10 15:35:15] kernel: [ 9960.757691]  [<ffffffff81768dd9>] schedule_timeout+0x229/0x2a0
  [Jun 10 15:35:15] kernel: [ 9960.757694]  [<ffffffff8176a4f6>] wait_for_completion+0xa6/0x160
  [Jun 10 15:35:15] kernel: [ 9960.757697]  [<ffffffff810a1550>] ? wake_up_state+0x20/0x20
  [Jun 10 15:35:15] kernel: [ 9960.757703]  [<ffffffffc03ef241>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x61/0x80 [hpsa]
  [Jun 10 15:35:15] kernel: [ 9960.757708]  [<ffffffffc03f19cf>] hpsa_passthru_ioctl+0x28f/0x400 [hpsa]
  [Jun 10 15:35:15] kernel: [ 9960.757714]  [<ffffffffc03f6bab>] hpsa_ioctl+0x16b/0x210 [hpsa]
  [Jun 10 15:35:15] kernel: [ 9960.757717]  [<ffffffff81504d2a>] scsi_ioctl+0x30a/0x410
  [Jun 10 15:35:15] kernel: [ 9960.757720]  [<ffffffff8152025b>] sg_ioctl+0xdb/0xd80
  [Jun 10 15:35:15] kernel: [ 9960.757724]  [<ffffffff811e7360>] do_vfs_ioctl+0x2e0/0x4c0
  [Jun 10 15:35:15] kernel: [ 9960.757726]  [<ffffffff811e3d12>] ? final_putname+0x22/0x50
  [Jun 10 15:35:15] kernel: [ 9960.757729]  [<ffffffff811e3fb9>] ? putname+0x29/0x40
  [Jun 10 15:35:15] kernel: [ 9960.757732]  [<ffffffff811f1c6d>] ? set_close_on_exec+0x4d/0x70
  [Jun 10 15:35:15] kernel: [ 9960.757735]  [<ffffffff811e75c1>] SyS_ioctl+0x81/0xa0
  [Jun 10 15:35:15] kernel: [ 9960.757739]  [<ffffffff8176da4d>] system_call_fastpath+0x1a/0x1f

  Thank you.

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References