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Message #124535
[Bug 1467923] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1467923
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: trusty
--
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https://bugs.launchpad.net/bugs/1467923
Title:
HP Smart Array Controller kernel driver crash when running smartctl
Status in linux package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
System Information
Manufacturer: HP
Product Name: ProLiant DL180 G6
Version: EW94MP0001
Smart Array P410 in Slot 1
Hardware Revision: C
Firmware Version: 6.62
Driver Name: hpsa
Driver Version: 3.4.0
Enclosure SEP (Vendor ID HP, Model DL18xG6BP) 248
Device Number: 248
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
Model: DL18xG6BP
Expander 250
Device Number: 250
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
SEP (Vendor ID PMCSIERA, Model SRC 8x6G) 249
Device Number: 249
Firmware Version: RevC
Vendor ID: PMCSIERA
Model: SRC 8x6G
Tested on 4 servers.
They all have the latest firmware.
OS is Ubuntu 14.04.
Tested with kernel 3.13.0, 3.16.0, 3.19.0.
To reproduce the crash faster:
I have created a script and run:
smartctl -a -d cciss,x /dev/sg0, where x=0..11
in a while (true).
It crashed in less than a minute.
=======================================
[Jun 10 10:16:17] kernel: [ 13.422630] Fusion MPT base driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.422631] Copyright (c) 1999-2008 LSI Corporation
[Jun 10 10:16:17] kernel: [ 13.427318] Fusion MPT misc device (ioctl) driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.427497] mptctl: Registered with Fusion MPT base driver
[Jun 10 10:16:17] kernel: [ 13.427499] mptctl: /dev/mptctl @ (major,minor=10,220)
[Jun 10 12:24:05] kernel: [ 7681.185037] INFO: task smartctl:22654 blocked for more than 120 seconds.
[Jun 10 12:24:05] kernel: [ 7681.185510] Tainted: G I 3.13.0-53-generic #89-Ubuntu
[Jun 10 12:24:05] kernel: [ 7681.185911] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 12:24:05] kernel: [ 7681.186439] smartctl D ffff88013bc33180 0 22654 22653 0x00000000
[Jun 10 12:24:05] kernel: [ 7681.186445] ffff8800baeedbd0 0000000000000086 ffff8801382fc800 ffff8800baeedfd8
[Jun 10 12:24:05] kernel: [ 7681.186450] 0000000000013180 0000000000013180 ffff8801382fc800 ffff8800baeedcf8
[Jun 10 12:24:05] kernel: [ 7681.186454] ffff8800baeedd00 7fffffffffffffff ffff8801382fc800 0000000000000000
[Jun 10 12:24:05] kernel: [ 7681.186458] Call Trace:
[Jun 10 12:24:05] kernel: [ 7681.186474] [<ffffffff81727229>] schedule+0x29/0x70
[Jun 10 12:24:05] kernel: [ 7681.186478] [<ffffffff81726479>] schedule_timeout+0x239/0x2d0
[Jun 10 12:24:05] kernel: [ 7681.186483] [<ffffffff81727d46>] wait_for_completion+0xa6/0x160
[Jun 10 12:24:05] kernel: [ 7681.186492] [<ffffffff8109ab20>] ? wake_up_state+0x20/0x20
[Jun 10 12:24:05] kernel: [ 7681.186503] [<ffffffffa0015d15>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x75/0xa0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186508] [<ffffffffa0018455>] hpsa_passthru_ioctl+0x265/0x3c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186514] [<ffffffffa001e90b>] hpsa_ioctl+0x15b/0x1c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186521] [<ffffffff814df00a>] scsi_ioctl+0x31a/0x420
[Jun 10 12:24:05] kernel: [ 7681.186528] [<ffffffff814fdbcb>] sg_ioctl+0xdb/0xda0
[Jun 10 12:24:05] kernel: [ 7681.186533] [<ffffffff811d1350>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 12:24:05] kernel: [ 7681.186539] [<ffffffff811cdf62>] ? final_putname+0x22/0x50
[Jun 10 12:24:05] kernel: [ 7681.186542] [<ffffffff811d15b1>] SyS_ioctl+0x81/0xa0
[Jun 10 12:24:05] kernel: [ 7681.186547] [<ffffffff8173391d>] system_call_fastpath+0x1a/0x1f
=======================================================
[Jun 10 15:35:15] kernel: [ 9960.756196] INFO: task smartctl:30773 blocked for more than 120 seconds.
[Jun 10 15:35:15] kernel: [ 9960.756641] Tainted: G I 3.16.0-38-generic #52~14.04.1-Ubuntu
[Jun 10 15:35:15] kernel: [ 9960.757192] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 15:35:15] kernel: [ 9960.757671] smartctl D ffff88023fc330c0 0 30773 30772 0x00000000
[Jun 10 15:35:15] kernel: [ 9960.757675] ffff880238dfbbe0 0000000000000082 ffff880237fed180 ffff880238dfbfd8
[Jun 10 15:35:15] kernel: [ 9960.757678] 00000000000130c0 00000000000130c0 ffff880139c80a30 ffff880238dfbd08
[Jun 10 15:35:15] kernel: [ 9960.757681] ffff880238dfbd10 7fffffffffffffff ffff880237fed180 ffff8800b9c32000
[Jun 10 15:35:15] kernel: [ 9960.757684] Call Trace:
[Jun 10 15:35:15] kernel: [ 9960.757688] [<ffffffff817699f9>] schedule+0x29/0x70
[Jun 10 15:35:15] kernel: [ 9960.757691] [<ffffffff81768dd9>] schedule_timeout+0x229/0x2a0
[Jun 10 15:35:15] kernel: [ 9960.757694] [<ffffffff8176a4f6>] wait_for_completion+0xa6/0x160
[Jun 10 15:35:15] kernel: [ 9960.757697] [<ffffffff810a1550>] ? wake_up_state+0x20/0x20
[Jun 10 15:35:15] kernel: [ 9960.757703] [<ffffffffc03ef241>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x61/0x80 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757708] [<ffffffffc03f19cf>] hpsa_passthru_ioctl+0x28f/0x400 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757714] [<ffffffffc03f6bab>] hpsa_ioctl+0x16b/0x210 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757717] [<ffffffff81504d2a>] scsi_ioctl+0x30a/0x410
[Jun 10 15:35:15] kernel: [ 9960.757720] [<ffffffff8152025b>] sg_ioctl+0xdb/0xd80
[Jun 10 15:35:15] kernel: [ 9960.757724] [<ffffffff811e7360>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 15:35:15] kernel: [ 9960.757726] [<ffffffff811e3d12>] ? final_putname+0x22/0x50
[Jun 10 15:35:15] kernel: [ 9960.757729] [<ffffffff811e3fb9>] ? putname+0x29/0x40
[Jun 10 15:35:15] kernel: [ 9960.757732] [<ffffffff811f1c6d>] ? set_close_on_exec+0x4d/0x70
[Jun 10 15:35:15] kernel: [ 9960.757735] [<ffffffff811e75c1>] SyS_ioctl+0x81/0xa0
[Jun 10 15:35:15] kernel: [ 9960.757739] [<ffffffff8176da4d>] system_call_fastpath+0x1a/0x1f
Thank you.
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