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Message #124636
[Bug 1467923] Re: HP Smart Array Controller kernel driver crash when running smartctl
I have installed 4.1 and ran the smart test.
The kernel seems that is not crashing but many errors are found in the
log (see the attachment).
The drive is not usable anymore:
22:16:51 [root@web4 ~]# hpssacli ctrl slot=1 show config detail
-bash: /usr/sbin/hpssacli: Input/output error
** Attachment added: "kernel log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1467923/+attachment/4419584/+files/hpsa.txt
** Tags removed: apport-collected kernel-bug trusty
** Tags added: kernel-bug-exists-upstream
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https://bugs.launchpad.net/bugs/1467923
Title:
HP Smart Array Controller kernel driver crash when running smartctl
Status in linux package in Ubuntu:
Incomplete
Bug description:
Description: Ubuntu 14.04.2 LTS
Release: 14.04
System Information
Manufacturer: HP
Product Name: ProLiant DL180 G6
Version: EW94MP0001
Smart Array P410 in Slot 1
Hardware Revision: C
Firmware Version: 6.62
Driver Name: hpsa
Driver Version: 3.4.0
Enclosure SEP (Vendor ID HP, Model DL18xG6BP) 248
Device Number: 248
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
Model: DL18xG6BP
Expander 250
Device Number: 250
Firmware Version: 2.20
Port: 1I
Box: 1
Vendor ID: HP
SEP (Vendor ID PMCSIERA, Model SRC 8x6G) 249
Device Number: 249
Firmware Version: RevC
Vendor ID: PMCSIERA
Model: SRC 8x6G
Tested on 4 servers.
They all have the latest firmware.
OS is Ubuntu 14.04.
Tested with kernel 3.13.0, 3.16.0, 3.19.0.
To reproduce the crash faster:
I have created a script and run:
smartctl -a -d cciss,x /dev/sg0, where x=0..11
in a while (true).
It crashed in less than a minute.
=======================================
[Jun 10 10:16:17] kernel: [ 13.422630] Fusion MPT base driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.422631] Copyright (c) 1999-2008 LSI Corporation
[Jun 10 10:16:17] kernel: [ 13.427318] Fusion MPT misc device (ioctl) driver 3.04.20
[Jun 10 10:16:17] kernel: [ 13.427497] mptctl: Registered with Fusion MPT base driver
[Jun 10 10:16:17] kernel: [ 13.427499] mptctl: /dev/mptctl @ (major,minor=10,220)
[Jun 10 12:24:05] kernel: [ 7681.185037] INFO: task smartctl:22654 blocked for more than 120 seconds.
[Jun 10 12:24:05] kernel: [ 7681.185510] Tainted: G I 3.13.0-53-generic #89-Ubuntu
[Jun 10 12:24:05] kernel: [ 7681.185911] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 12:24:05] kernel: [ 7681.186439] smartctl D ffff88013bc33180 0 22654 22653 0x00000000
[Jun 10 12:24:05] kernel: [ 7681.186445] ffff8800baeedbd0 0000000000000086 ffff8801382fc800 ffff8800baeedfd8
[Jun 10 12:24:05] kernel: [ 7681.186450] 0000000000013180 0000000000013180 ffff8801382fc800 ffff8800baeedcf8
[Jun 10 12:24:05] kernel: [ 7681.186454] ffff8800baeedd00 7fffffffffffffff ffff8801382fc800 0000000000000000
[Jun 10 12:24:05] kernel: [ 7681.186458] Call Trace:
[Jun 10 12:24:05] kernel: [ 7681.186474] [<ffffffff81727229>] schedule+0x29/0x70
[Jun 10 12:24:05] kernel: [ 7681.186478] [<ffffffff81726479>] schedule_timeout+0x239/0x2d0
[Jun 10 12:24:05] kernel: [ 7681.186483] [<ffffffff81727d46>] wait_for_completion+0xa6/0x160
[Jun 10 12:24:05] kernel: [ 7681.186492] [<ffffffff8109ab20>] ? wake_up_state+0x20/0x20
[Jun 10 12:24:05] kernel: [ 7681.186503] [<ffffffffa0015d15>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x75/0xa0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186508] [<ffffffffa0018455>] hpsa_passthru_ioctl+0x265/0x3c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186514] [<ffffffffa001e90b>] hpsa_ioctl+0x15b/0x1c0 [hpsa]
[Jun 10 12:24:05] kernel: [ 7681.186521] [<ffffffff814df00a>] scsi_ioctl+0x31a/0x420
[Jun 10 12:24:05] kernel: [ 7681.186528] [<ffffffff814fdbcb>] sg_ioctl+0xdb/0xda0
[Jun 10 12:24:05] kernel: [ 7681.186533] [<ffffffff811d1350>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 12:24:05] kernel: [ 7681.186539] [<ffffffff811cdf62>] ? final_putname+0x22/0x50
[Jun 10 12:24:05] kernel: [ 7681.186542] [<ffffffff811d15b1>] SyS_ioctl+0x81/0xa0
[Jun 10 12:24:05] kernel: [ 7681.186547] [<ffffffff8173391d>] system_call_fastpath+0x1a/0x1f
=======================================================
[Jun 10 15:35:15] kernel: [ 9960.756196] INFO: task smartctl:30773 blocked for more than 120 seconds.
[Jun 10 15:35:15] kernel: [ 9960.756641] Tainted: G I 3.16.0-38-generic #52~14.04.1-Ubuntu
[Jun 10 15:35:15] kernel: [ 9960.757192] "echo 0 > /proc/sys/kernel/hung_task_timeout_secs" disables this message.
[Jun 10 15:35:15] kernel: [ 9960.757671] smartctl D ffff88023fc330c0 0 30773 30772 0x00000000
[Jun 10 15:35:15] kernel: [ 9960.757675] ffff880238dfbbe0 0000000000000082 ffff880237fed180 ffff880238dfbfd8
[Jun 10 15:35:15] kernel: [ 9960.757678] 00000000000130c0 00000000000130c0 ffff880139c80a30 ffff880238dfbd08
[Jun 10 15:35:15] kernel: [ 9960.757681] ffff880238dfbd10 7fffffffffffffff ffff880237fed180 ffff8800b9c32000
[Jun 10 15:35:15] kernel: [ 9960.757684] Call Trace:
[Jun 10 15:35:15] kernel: [ 9960.757688] [<ffffffff817699f9>] schedule+0x29/0x70
[Jun 10 15:35:15] kernel: [ 9960.757691] [<ffffffff81768dd9>] schedule_timeout+0x229/0x2a0
[Jun 10 15:35:15] kernel: [ 9960.757694] [<ffffffff8176a4f6>] wait_for_completion+0xa6/0x160
[Jun 10 15:35:15] kernel: [ 9960.757697] [<ffffffff810a1550>] ? wake_up_state+0x20/0x20
[Jun 10 15:35:15] kernel: [ 9960.757703] [<ffffffffc03ef241>] hpsa_scsi_do_simple_cmd_core_if_no_lockup+0x61/0x80 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757708] [<ffffffffc03f19cf>] hpsa_passthru_ioctl+0x28f/0x400 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757714] [<ffffffffc03f6bab>] hpsa_ioctl+0x16b/0x210 [hpsa]
[Jun 10 15:35:15] kernel: [ 9960.757717] [<ffffffff81504d2a>] scsi_ioctl+0x30a/0x410
[Jun 10 15:35:15] kernel: [ 9960.757720] [<ffffffff8152025b>] sg_ioctl+0xdb/0xd80
[Jun 10 15:35:15] kernel: [ 9960.757724] [<ffffffff811e7360>] do_vfs_ioctl+0x2e0/0x4c0
[Jun 10 15:35:15] kernel: [ 9960.757726] [<ffffffff811e3d12>] ? final_putname+0x22/0x50
[Jun 10 15:35:15] kernel: [ 9960.757729] [<ffffffff811e3fb9>] ? putname+0x29/0x40
[Jun 10 15:35:15] kernel: [ 9960.757732] [<ffffffff811f1c6d>] ? set_close_on_exec+0x4d/0x70
[Jun 10 15:35:15] kernel: [ 9960.757735] [<ffffffff811e75c1>] SyS_ioctl+0x81/0xa0
[Jun 10 15:35:15] kernel: [ 9960.757739] [<ffffffff8176da4d>] system_call_fastpath+0x1a/0x1f
Thank you.
---
AlsaDevices:
total 0
crw-rw---- 1 root audio 116, 1 Jun 11 12:15 seq
crw-rw---- 1 root audio 116, 33 Jun 11 12:15 timer
AplayDevices: Error: [Errno 2] No such file or directory
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
ArecordDevices: Error: [Errno 2] No such file or directory
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=4abc6853-3f65-4f93-a469-7ed8af057d1c
IwConfig: Error: [Errno 2] No such file or directory
MachineType: HP ProLiant DL180 G6
Package: linux (not installed)
PciMultimedia:
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-20-generic root=UUID=5b16c204-484a-48e7-b2d7-36473ab583e8 ro nomodeset quiet
ProcVersionSignature: Ubuntu 3.19.0-20.20~14.04.1-generic 3.19.8
RelatedPackageVersions:
linux-restricted-modules-3.19.0-20-generic N/A
linux-backports-modules-3.19.0-20-generic N/A
linux-firmware 1.127.12
RfKill: Error: [Errno 2] No such file or directory
Tags: trusty
Uname: Linux 3.19.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 07/01/2013
dmi.bios.vendor: HP
dmi.bios.version: O20
dmi.chassis.type: 23
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrO20:bd07/01/2013:svnHP:pnProLiantDL180G6:pvr94MP0236:cvnHP:ct23:cvr:
dmi.product.name: ProLiant DL180 G6
dmi.product.version: 94MP0236
dmi.sys.vendor: HP
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