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Message #124764
[Bug 1467260] Re: USB drives are not mounting
** Tags added: bios-outdated-1.20
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https://bugs.launchpad.net/bugs/1467260
Title:
USB drives are not mounting
Status in linux package in Ubuntu:
Incomplete
Bug description:
USB drives are not mounting in the system. The same drives are
detected in Windows 7. I have three USB pen drives none of them are
being recognized.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-54-generic 3.13.0-54.91
ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
Uname: Linux 3.13.0-54-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2834 F.... pulseaudio
/dev/snd/controlC1: ubuntu 2834 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 21 19:16:46 2015
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HibernationDevice: RESUME=UUID=02c9079d-6ac3-4c91-9e92-131e6fd5393d
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2014-09-16 (277 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP ProBook 440 G1
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-54-generic root=UUID=5a82daa7-3cec-40f4-b001-a06b1cca4c77 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-54-generic N/A
linux-backports-modules-3.13.0-54-generic N/A
linux-firmware 1.127.12
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
19:17:05.299: The udisks-daemon is running (name-owner :1.145).
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2014
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L74 Ver. 01.09
dmi.board.name: 1944
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 89.10
dmi.chassis.asset.tag: INA436RWQZ
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL74Ver.01.09:bd04/29/2014:svnHewlett-Packard:pnHPProBook440G1:pvrA3008CD10003:rvnHewlett-Packard:rn1944:rvrKBCVersion89.10:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 440 G1
dmi.product.version: A3008CD10003
dmi.sys.vendor: Hewlett-Packard
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References