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[Bug 1467260] Re: USB drives are not mounting

 

** Tags added: bios-outdated-1.20

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https://bugs.launchpad.net/bugs/1467260

Title:
  USB drives are not mounting

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  USB drives are not mounting in the system. The same drives are
  detected in Windows 7. I have three USB pen drives none of them are
  being recognized.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-54-generic 3.13.0-54.91
  ProcVersionSignature: Ubuntu 3.13.0-54.91-generic 3.13.11-ckt20
  Uname: Linux 3.13.0-54-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2834 F.... pulseaudio
   /dev/snd/controlC1:  ubuntu     2834 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Jun 21 19:16:46 2015
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=02c9079d-6ac3-4c91-9e92-131e6fd5393d
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2014-09-16 (277 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP ProBook 440 G1
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-54-generic root=UUID=5a82daa7-3cec-40f4-b001-a06b1cca4c77 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-54-generic N/A
   linux-backports-modules-3.13.0-54-generic  N/A
   linux-firmware                             1.127.12
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Symptom: storage
  UdevMonitorLog:
   monitor will print the received events for:
   UDEV - the event which udev sends out after rule processing
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   19:17:05.299: The udisks-daemon is running (name-owner :1.145).
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/29/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L74 Ver. 01.09
  dmi.board.name: 1944
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 89.10
  dmi.chassis.asset.tag: INA436RWQZ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL74Ver.01.09:bd04/29/2014:svnHewlett-Packard:pnHPProBook440G1:pvrA3008CD10003:rvnHewlett-Packard:rn1944:rvrKBCVersion89.10:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 440 G1
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

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