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Message #124928
[Bug 1467691] Re: [HP Compaq dc7800p Small Form Factor PC] suspend/resume failure
Jeff Miller, the issue you are reporting is an upstream one. Could you
please report this problem to the appropriate mailing list (linux-pm) by
following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?
Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked via http://vger.kernel.org/vger-
lists.html . It can take a day for the new e-mail to show up in the
respective archive.
Thank you for your understanding.
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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https://bugs.launchpad.net/bugs/1467691
Title:
[HP Compaq dc7800p Small Form Factor PC] suspend/resume failure
Status in linux package in Ubuntu:
Triaged
Bug description:
To reproduce this bug I go to the shell as root and execute pm-suspend.
Suspend to RAM fails to wake up on my HP dc7800p. After suspending with pm-suspend an attempt to wake the machine up with the power button leads to a black screen. The video card does not appear to show any activity to my monitor. I must hold the power button down for 6 seconds to power off and boot the system back up.
This system is using the on-board intel graphics. If I put an nvidia
card into the machine it is able to suspend and resume without issue.
I have observed that if I pm-hibernate and resume from that
hibernation the system is able to pm-suspend resume successfully.
I tested this but exists in an Ubuntu 14.04 installation. I have not
tested or used it with older distributions.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-21-generic 3.19.0-21.21
ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
Uname: Linux 3.19.0-21-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: jam 1272 F.... pulseaudio
Date: Mon Jun 22 18:15:33 2015
HibernationDevice: RESUME=UUID=142d4858-0a51-4f73-9a46-59d8983563fa
InstallationDate: Installed on 2015-06-18 (4 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Hewlett-Packard HP Compaq dc7800p Small Form Factor
ProcEnviron:
LANGUAGE=en_US
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic root=UUID=340b9404-d245-4c5f-b10a-bc2a2d4a5a9d ro quiet splash vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-21-generic N/A
linux-backports-modules-3.19.0-21-generic N/A
linux-firmware 1.143.1
RfKill:
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/21/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 786F1 v01.32
dmi.board.name: 0AA8h
dmi.board.vendor: Hewlett-Packard
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr786F1v01.32:bd07/21/2011:svnHewlett-Packard:pnHPCompaqdc7800pSmallFormFactor:pvr:rvnHewlett-Packard:rn0AA8h:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP Compaq dc7800p Small Form Factor
dmi.sys.vendor: Hewlett-Packard
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