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Message #125530
[Bug 1470647] Re: Intel Wifi 3160 connects to AP but no internet access with 802.11n 2.4Ghz
apport information
** Tags added: apport-collected wily
** Description changed:
I have a Lenovo Y50-70 with Intel Wifi 3160
I can associate and authenticate with my wifi router but I have been
unable to send/receive data using 802.11n 2.4Ghz on Ubuntu 14.04.2.
Trying to ping the router IP address just times out.
I guessed this might be fixed in the latest version of Ubuntu so I
installed the daily build of 15.10 from http://cdimage.ubuntu.com/daily-
live/current/ dated June 3rd but got the same results.
I can access the internet using the 5Ghz band but the range is not as
good as 2.4Ghz so I get very low speeds at the top of my house.
All my other laptops & phones can connect at 2.4Ghz at 70-150Mbit with
no problems at the top of my house. I've tested with iPhones, Nexus 5,
Moto X, Lenovo Thinkpads and Macbooks.
I've also tested Ubuntu 14.04.2 with Kernel 4.1 and iwlwifi firmware
version 13 with the same results and I've tested this using the 15.04
live cd with the same results.
I've tried rfkill block bluetooth to turn off bluetooth.
I have attached a file with all the necessary debug info from Ubuntu
15.10 daily fresh installation.
The only output from dmesg after trying 2.4Ghz is as follows:
[ 369.179441] cfg80211: Calling CRDA to update world regulatory domain
[ 369.182145] cfg80211: World regulatory domain updated:
[ 369.182149] cfg80211: DFS Master region: unset
[ 369.182150] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 369.182153] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182155] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182156] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182158] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182159] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 380.579257] wlan1: authenticate with f8:8f:ca:41:e3:bc
[ 380.582170] wlan1: send auth to f8:8f:ca:41:e3:bc (try 1/3)
[ 380.603705] wlan1: authenticated
[ 380.604603] wlan1: associate with f8:8f:ca:41:e3:bc (try 1/3)
[ 380.644131] wlan1: RX AssocResp from f8:8f:ca:41:e3:bc (capab=0x411 status=0 aid=8)
[ 380.644699] wlan1: associated
+ ---
+ ApportVersion: 2.17.3-0ubuntu4
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: tenpin 1402 F.... pulseaudio
+ /dev/snd/controlC0: tenpin 1402 F.... pulseaudio
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 15.10
+ InstallationDate: Installed on 2015-07-01 (0 days ago)
+ InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
+ MachineType: LENOVO 20378
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=5dc092a3-4bc5-475f-b070-73857a6a9790 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-20-generic N/A
+ linux-backports-modules-3.19.0-20-generic N/A
+ linux-firmware 1.144
+ Tags: wily
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 3.19.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 01/12/2015
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 9ECN36WW(V2.00)
+ dmi.board.asset.tag: 31900058WIN
+ dmi.board.name: Lenovo Y50-70
+ dmi.board.vendor: LENOVO
+ dmi.board.version: 31900058WIN
+ dmi.chassis.asset.tag: 31900058WIN
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Lenovo Y50-70
+ dmi.modalias: dmi:bvnLENOVO:bvr9ECN36WW(V2.00):bd01/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
+ dmi.product.name: 20378
+ dmi.product.version: Lenovo Y50-70
+ dmi.sys.vendor: LENOVO
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1470647/+attachment/4423468/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1470647
Title:
Intel Wifi 3160 connects to AP but no internet access with 802.11n
2.4Ghz
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have a Lenovo Y50-70 with Intel Wifi 3160
I can associate and authenticate with my wifi router but I have been
unable to send/receive data using 802.11n 2.4Ghz on Ubuntu 14.04.2.
Trying to ping the router IP address just times out.
I guessed this might be fixed in the latest version of Ubuntu so I
installed the daily build of 15.10 from http://cdimage.ubuntu.com
/daily-live/current/ dated June 3rd but got the same results.
I can access the internet using the 5Ghz band but the range is not as
good as 2.4Ghz so I get very low speeds at the top of my house.
All my other laptops & phones can connect at 2.4Ghz at 70-150Mbit with
no problems at the top of my house. I've tested with iPhones, Nexus 5,
Moto X, Lenovo Thinkpads and Macbooks.
I've also tested Ubuntu 14.04.2 with Kernel 4.1 and iwlwifi firmware
version 13 with the same results and I've tested this using the 15.04
live cd with the same results.
I've tried rfkill block bluetooth to turn off bluetooth.
I have attached a file with all the necessary debug info from Ubuntu
15.10 daily fresh installation.
The only output from dmesg after trying 2.4Ghz is as follows:
[ 369.179441] cfg80211: Calling CRDA to update world regulatory domain
[ 369.182145] cfg80211: World regulatory domain updated:
[ 369.182149] cfg80211: DFS Master region: unset
[ 369.182150] cfg80211: (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
[ 369.182153] cfg80211: (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182155] cfg80211: (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182156] cfg80211: (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182158] cfg80211: (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 369.182159] cfg80211: (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
[ 380.579257] wlan1: authenticate with f8:8f:ca:41:e3:bc
[ 380.582170] wlan1: send auth to f8:8f:ca:41:e3:bc (try 1/3)
[ 380.603705] wlan1: authenticated
[ 380.604603] wlan1: associate with f8:8f:ca:41:e3:bc (try 1/3)
[ 380.644131] wlan1: RX AssocResp from f8:8f:ca:41:e3:bc (capab=0x411 status=0 aid=8)
[ 380.644699] wlan1: associated
---
ApportVersion: 2.17.3-0ubuntu4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: tenpin 1402 F.... pulseaudio
/dev/snd/controlC0: tenpin 1402 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.10
InstallationDate: Installed on 2015-07-01 (0 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
MachineType: LENOVO 20378
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=5dc092a3-4bc5-475f-b070-73857a6a9790 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
RelatedPackageVersions:
linux-restricted-modules-3.19.0-20-generic N/A
linux-backports-modules-3.19.0-20-generic N/A
linux-firmware 1.144
Tags: wily
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-20-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/12/2015
dmi.bios.vendor: LENOVO
dmi.bios.version: 9ECN36WW(V2.00)
dmi.board.asset.tag: 31900058WIN
dmi.board.name: Lenovo Y50-70
dmi.board.vendor: LENOVO
dmi.board.version: 31900058WIN
dmi.chassis.asset.tag: 31900058WIN
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Y50-70
dmi.modalias: dmi:bvnLENOVO:bvr9ECN36WW(V2.00):bd01/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
dmi.product.name: 20378
dmi.product.version: Lenovo Y50-70
dmi.sys.vendor: LENOVO
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