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[Bug 1470647] Re: Intel Wifi 3160 connects to AP but no internet access with 802.11n 2.4Ghz

 

This issue appears to be an upstream bug, since you tested the latest
upstream kernel. Would it be possible for you to open an upstream bug
report[0]? That will allow the upstream Developers to examine the issue,
and may provide a quicker resolution to the bug.

Please follow the instructions on the wiki page[0]. The first step is to
email the appropriate mailing list. If no response is received, then a
bug may be opened on bugzilla.kernel.org.

Once this bug is reported upstream, please add the tag: 'kernel-bug-
reported-upstream'.

[0] https://wiki.ubuntu.com/Bugs/Upstream/kernel


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/1470647

Title:
  Intel Wifi 3160 connects to AP but no internet access with 802.11n
  2.4Ghz

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I have a Lenovo Y50-70 with Intel Wifi 3160

  I can associate and authenticate with my wifi router but I have been
  unable to send/receive data using 802.11n 2.4Ghz on Ubuntu 14.04.2.
  Trying to ping the router IP address just times out.

  I guessed this might be fixed in the latest version of Ubuntu so I
  installed the daily build of 15.10 from http://cdimage.ubuntu.com
  /daily-live/current/ dated June 3rd but got the same results.

  I can access the internet using the 5Ghz band but the range is not as
  good as 2.4Ghz so I get very low speeds at the top of my house.

  All my other laptops & phones can connect at 2.4Ghz at 70-150Mbit with
  no problems at the top of my house. I've tested with iPhones, Nexus 5,
  Moto X, Lenovo Thinkpads and Macbooks.

  I've also tested Ubuntu 14.04.2 with Kernel 4.1 and iwlwifi firmware
  version 13 with the same results and I've tested this using the 15.04
  live cd with the same results.

  I've tried rfkill block bluetooth to turn off bluetooth.

  I have attached a file with all the necessary debug info from Ubuntu
  15.10 daily fresh installation.

  The only output from dmesg after trying 2.4Ghz is as follows:

  [  369.179441] cfg80211: Calling CRDA to update world regulatory domain
  [  369.182145] cfg80211: World regulatory domain updated:
  [  369.182149] cfg80211:  DFS Master region: unset
  [  369.182150] cfg80211:   (start_freq - end_freq @ bandwidth), (max_antenna_gain, max_eirp), (dfs_cac_time)
  [  369.182153] cfg80211:   (2402000 KHz - 2472000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182155] cfg80211:   (2457000 KHz - 2482000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182156] cfg80211:   (2474000 KHz - 2494000 KHz @ 20000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182158] cfg80211:   (5170000 KHz - 5250000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  369.182159] cfg80211:   (5735000 KHz - 5835000 KHz @ 40000 KHz), (300 mBi, 2000 mBm), (N/A)
  [  380.579257] wlan1: authenticate with f8:8f:ca:41:e3:bc
  [  380.582170] wlan1: send auth to f8:8f:ca:41:e3:bc (try 1/3)
  [  380.603705] wlan1: authenticated
  [  380.604603] wlan1: associate with f8:8f:ca:41:e3:bc (try 1/3)
  [  380.644131] wlan1: RX AssocResp from f8:8f:ca:41:e3:bc (capab=0x411 status=0 aid=8)
  [  380.644699] wlan1: associated
  --- 
  ApportVersion: 2.17.3-0ubuntu4
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  tenpin     1402 F.... pulseaudio
   /dev/snd/controlC0:  tenpin     1402 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.10
  InstallationDate: Installed on 2015-07-01 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150603)
  MachineType: LENOVO 20378
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-20-generic root=UUID=5dc092a3-4bc5-475f-b070-73857a6a9790 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-20.20-generic 3.19.8
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-20-generic N/A
   linux-backports-modules-3.19.0-20-generic  N/A
   linux-firmware                             1.144
  Tags:  wily
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 01/12/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 9ECN36WW(V2.00)
  dmi.board.asset.tag: 31900058WIN
  dmi.board.name: Lenovo Y50-70
  dmi.board.vendor: LENOVO
  dmi.board.version: 31900058WIN
  dmi.chassis.asset.tag: 31900058WIN
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Lenovo Y50-70
  dmi.modalias: dmi:bvnLENOVO:bvr9ECN36WW(V2.00):bd01/12/2015:svnLENOVO:pn20378:pvrLenovoY50-70:rvnLENOVO:rnLenovoY50-70:rvr31900058WIN:cvnLENOVO:ct10:cvrLenovoY50-70:
  dmi.product.name: 20378
  dmi.product.version: Lenovo Y50-70
  dmi.sys.vendor: LENOVO

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