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[Bug 1394011] Re: [Dell Latitude E7440] Touchpad cursor jumping around

 

Niels Holmgaard, as per http://www.dell.com/support/home/us/en/19
/product-support/product/latitude-e7440-ultrabook/drivers/advanced an
update to your computer's buggy and outdated BIOS is available (A15). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** This bug is no longer a duplicate of bug 1272624
   [Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen

** Tags added: bios-outdated-a15

** Description changed:

- Problem reported in bug #1272624, this report adds hardware information
- to a new duplicate bug report as requested by penalvch.
+ My touchpad cursor is jumping around.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  niels      2546 F.... pulseaudio
-  /dev/snd/controlC1:  niels      2546 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  niels      2546 F.... pulseaudio
+  /dev/snd/controlC1:  niels      2546 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 19 00:43:38 2014
  HibernationDevice: RESUME=UUID=fe0b3838-4f25-4296-a7c7-872862359ccf
  InstallationDate: Installed on 2014-10-16 (33 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Latitude E7440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=28b33773-57cd-4cb6-bd65-1c2acadbd079 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-24-generic N/A
-  linux-backports-modules-3.16.0-24-generic  N/A
-  linux-firmware                             1.138
+  linux-restricted-modules-3.16.0-24-generic N/A
+  linux-backports-modules-3.16.0-24-generic  N/A
+  linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-25 (24 days ago)
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 03HFCG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd06/26/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn03HFCG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1394011

Title:
  [Dell Latitude E7440] Touchpad cursor jumping around

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  My touchpad cursor is jumping around.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  niels      2546 F.... pulseaudio
   /dev/snd/controlC1:  niels      2546 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 19 00:43:38 2014
  HibernationDevice: RESUME=UUID=fe0b3838-4f25-4296-a7c7-872862359ccf
  InstallationDate: Installed on 2014-10-16 (33 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Latitude E7440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=28b33773-57cd-4cb6-bd65-1c2acadbd079 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-24-generic N/A
   linux-backports-modules-3.16.0-24-generic  N/A
   linux-firmware                             1.138
  SourcePackage: linux
  UpgradeStatus: Upgraded to utopic on 2014-10-25 (24 days ago)
  dmi.bios.date: 06/26/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 03HFCG
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd06/26/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn03HFCG:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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