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Message #125723
[Bug 1394011] Re: [Dell Latitude E7440] Touchpad cursor jumping around
Niels Holmgaard, as per http://www.dell.com/support/home/us/en/19
/product-support/product/latitude-e7440-ultrabook/drivers/advanced an
update to your computer's buggy and outdated BIOS is available (A15). If
you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.
Thank you for your understanding.
** This bug is no longer a duplicate of bug 1272624
[Dell Latitude E7440] 14.04 Touchpad causing mouse pointer to spuriously jump around screen
** Tags added: bios-outdated-a15
** Description changed:
- Problem reported in bug #1272624, this report adds hardware information
- to a new duplicate bug report as requested by penalvch.
+ My touchpad cursor is jumping around.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: niels 2546 F.... pulseaudio
- /dev/snd/controlC1: niels 2546 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: niels 2546 F.... pulseaudio
+ /dev/snd/controlC1: niels 2546 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 19 00:43:38 2014
HibernationDevice: RESUME=UUID=fe0b3838-4f25-4296-a7c7-872862359ccf
InstallationDate: Installed on 2014-10-16 (33 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Latitude E7440
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=28b33773-57cd-4cb6-bd65-1c2acadbd079 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.16.0-24-generic N/A
- linux-backports-modules-3.16.0-24-generic N/A
- linux-firmware 1.138
+ linux-restricted-modules-3.16.0-24-generic N/A
+ linux-backports-modules-3.16.0-24-generic N/A
+ linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-25 (24 days ago)
dmi.bios.date: 06/26/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 03HFCG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd06/26/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn03HFCG:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
--
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https://bugs.launchpad.net/bugs/1394011
Title:
[Dell Latitude E7440] Touchpad cursor jumping around
Status in linux package in Ubuntu:
Incomplete
Bug description:
My touchpad cursor is jumping around.
ProblemType: Bug
DistroRelease: Ubuntu 14.10
Package: linux-image-3.16.0-24-generic 3.16.0-24.32
ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
Uname: Linux 3.16.0-24-generic x86_64
ApportVersion: 2.14.7-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: niels 2546 F.... pulseaudio
/dev/snd/controlC1: niels 2546 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Nov 19 00:43:38 2014
HibernationDevice: RESUME=UUID=fe0b3838-4f25-4296-a7c7-872862359ccf
InstallationDate: Installed on 2014-10-16 (33 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Latitude E7440
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic root=UUID=28b33773-57cd-4cb6-bd65-1c2acadbd079 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.16.0-24-generic N/A
linux-backports-modules-3.16.0-24-generic N/A
linux-firmware 1.138
SourcePackage: linux
UpgradeStatus: Upgraded to utopic on 2014-10-25 (24 days ago)
dmi.bios.date: 06/26/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 03HFCG
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd06/26/2014:svnDellInc.:pnLatitudeE7440:pvr01:rvnDellInc.:rn03HFCG:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E7440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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