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[Bug 1469619] Re: Nvidia card not detected - Graphics bug

 

Pallav, as per http://www.dell.com/support/home/us/en/19/product-
support/product/inspiron-15-3543-laptop/drivers an update to your
computer's buggy and outdated BIOS is available (A04). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-a04

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1469619

Title:
  Nvidia card not detected - Graphics bug

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  kernel-bug-exists-upstream
  I have a Nvidia GPU in my system but it is not showing up in the additional drivers or in the about screen for my laptop
  Laptop model - Dell Inspiron 3543

  lspci -nn | grep '\[03'
  00:02.0 VGA compatible controller [0300]: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09)
  08:00.0 3D controller [0302]: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M] [10de:1140] (rev a1)

  My screen flickers when I open the virtual terminal ( ctrl + alt + f1)
  and keeps flickering until I restart

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-21-generic 3.19.0-21.21
  ProcVersionSignature: Ubuntu 3.19.0-21.21-generic 3.19.8
  Uname: Linux 3.19.0-21-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.17.2-0ubuntu1.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pallav     1122 F.... pulseaudio
   /dev/snd/controlC1:  pallav     1122 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jun 29 13:02:37 2015
  HibernationDevice: RESUME=UUID=935f3638-7249-4dcc-a6b5-c55f7c08e7dc
  InstallationDate: Installed on 2015-06-28 (0 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  MachineType: Dell Inc. Inspiron 3543
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-21-generic.efi.signed root=UUID=6a9d686d-dbfa-4f7d-be70-db1859894ad1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-21-generic N/A
   linux-backports-modules-3.19.0-21-generic  N/A
   linux-firmware                             1.143.1
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/04/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 04XW3R
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/04/2014:svnDellInc.:pnInspiron3543:pvrA01:rvnDellInc.:rn04XW3R:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3543
  dmi.product.version: A01
  dmi.sys.vendor: Dell Inc.

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