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[Bug 1473195] Re: Touchpad not detected "Hp 15-n004Tx" after graphic stack update

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apport information

** Tags added: apport-collected running-unity

** Description changed:

  Hp 15-n004Tx came with 12.04 LTS by default. After few months, Ubuntu
  upgrade asked for "The graphic stack is no longer supported by ubuntu
  and hence needs to be upgraded". I did so and Touchpad stopped working.
  
  As a side note, issues with my wifi is resolved and It is working
  seamless now.
  
  Description:	Ubuntu 12.04.5 LTS
  Release:	12.04
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-57-generic.
+ ApportVersion: 2.0.1-0ubuntu17.9
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 1: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jill       4041 F.... pulseaudio
+  /dev/snd/controlC0:  jill       4041 F.... pulseaudio
+ Card0.Amixer.info:
+  Card hw:0 'HDMI'/'HDA Intel HDMI at 0xc2710000 irq 63'
+    Mixer name	: 'Intel Haswell HDMI'
+    Components	: 'HDA:80862807,80860101,00100000'
+    Controls      : 21
+    Simple ctrls  : 3
+ Card1.Amixer.info:
+  Card hw:1 'PCH'/'HDA Intel PCH at 0xc2714000 irq 62'
+    Mixer name	: 'Realtek ALC3227'
+    Components	: 'HDA:10ec0282,103c2164,00100003'
+    Controls      : 21
+    Simple ctrls  : 10
+ DistributionChannelDescriptor:
+  # This is a distribution channel descriptor
+  # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
+  canonical-oem-stella-puli-precise-amd64-20130610-1
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=2558f45f-71bd-4844-b7d0-7a81957ac363
+ InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130610-05:33
+ MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
+ MarkForUpload: True
+ NonfreeKernelModules: fglrx
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=927092da-443c-4c30-ad92-9d75eb881936 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-57.95~precise1-generic 3.13.11-ckt21
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-57-generic N/A
+  linux-backports-modules-3.13.0-57-generic  N/A
+  linux-firmware                             1.79.18
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  precise running-unity
+ Uname: Linux 3.13.0-57-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 07/03/2013
+ dmi.bios.vendor: Insyde
+ dmi.bios.version: F.04
+ dmi.board.asset.tag: Type2 - Board Asset Tag
+ dmi.board.name: 2164
+ dmi.board.vendor: Hewlett-Packard
+ dmi.board.version: 29.0F
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Hewlett-Packard
+ dmi.chassis.version: Chassis Version
+ dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/03/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr089C100000004100000600000:rvnHewlett-Packard:rn2164:rvr29.0F:cvnHewlett-Packard:ct10:cvrChassisVersion:
+ dmi.product.name: HP Pavilion 15 Notebook PC
+ dmi.product.version: 089C100000004100000600000
+ dmi.sys.vendor: Hewlett-Packard

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1473195/+attachment/4427585/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1473195

Title:
  Touchpad not detected "Hp 15-n004Tx" after graphic stack update

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Hp 15-n004Tx came with 12.04 LTS by default. After few months, Ubuntu
  upgrade asked for "The graphic stack is no longer supported by ubuntu
  and hence needs to be upgraded". I did so and Touchpad stopped
  working.

  As a side note, issues with my wifi is resolved and It is working
  seamless now.

  Description:	Ubuntu 12.04.5 LTS
  Release:	12.04
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-57-generic.
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC3227 Analog [ALC3227 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jill       4041 F.... pulseaudio
   /dev/snd/controlC0:  jill       4041 F.... pulseaudio
  Card0.Amixer.info:
   Card hw:0 'HDMI'/'HDA Intel HDMI at 0xc2710000 irq 63'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 21
     Simple ctrls  : 3
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xc2714000 irq 62'
     Mixer name	: 'Realtek ALC3227'
     Components	: 'HDA:10ec0282,103c2164,00100003'
     Controls      : 21
     Simple ctrls  : 10
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-stella-puli-precise-amd64-20130610-1
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=2558f45f-71bd-4844-b7d0-7a81957ac363
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130610-05:33
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  MarkForUpload: True
  NonfreeKernelModules: fglrx
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-57-generic root=UUID=927092da-443c-4c30-ad92-9d75eb881936 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-57.95~precise1-generic 3.13.11-ckt21
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-57-generic N/A
   linux-backports-modules-3.13.0-57-generic  N/A
   linux-firmware                             1.79.18
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.13.0-57-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/03/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2164
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 29.0F
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.04:bd07/03/2013:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr089C100000004100000600000:rvnHewlett-Packard:rn2164:rvr29.0F:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 089C100000004100000600000
  dmi.sys.vendor: Hewlett-Packard

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References

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