← Back to team overview

kernel-packages team mailing list archive

[Bug 1475166] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1475166

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: vivid

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1475166

Title:
  Ubuntu 15.04 Install Error with Avago Controller

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hello Canonical Team

  We are running to an issue installing ubuntu PPC64LE 15.04 full blown
  image on our servers  (with RAID controller).  Installation hangs
  around 70% of progress.

  An important part of our configuration is Avago RAID controller:
  9361-8i Firmware version we used is 4.300.00-4429, and the package is
  24.10.0-0002.

  IMPORTANT: It has to be noted that with same hardware configuration
  14.10 full blown image installs fine.

  Dmesg logs are attached:

  Looking at dmesg logs point out that:
  LSI (avago) driver loads fine
  During further interaction with raid volume during the installation process, firmware errors are seen 
  [  196.991417] megasas: FW status 0x3

  [  196.999376] megasas: FW status 0x3

  [  197.007376] megasas: FW status 0x3
  Further down the  process I/O errors are thrown
  [  217.438664] Buffer I/O error on device sda2, logical block 22052864

  [  217.438671] Buffer I/O error on device sda2, logical block 22052865

  [  217.438678] Buffer I/O error on device sda2, logical block 22052866

  [  217.438686] Buffer I/O error on device sda2, logical block 22052867

  Full dmesg log is attached. Snippet is pasted below highlighting:

  It can be noted that there’s a Mellanox Connectx 3 pro card with some test Firmware on our setup. 
  We can Ignore any diagnostic messages from that card in dmesg logs for the purpose of this bug. 

  Thanks
  Adi Gangidi

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1475166/+subscriptions


References