kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package.

If that does not resolve your issue, please mark the bug as "Confirmed"


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1475144

Title:
  package linux-image-3.13.0-57-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Possibly related to my system configuration; I manually installed a
  64-bit kernel in order to run 64-bit applications, although most of my
  installation is 32-bit. As detailed here:
  http://askubuntu.com/a/543663/258628

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-57-generic (not installed)
  ProcVersionSignature: Ubuntu 3.16.0-41.57~14.04.1-generic 3.16.7-ckt11
  Uname: Linux 3.16.0-41-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ben       11250 F.... pulseaudio
   /dev/snd/controlC1:  ben       11250 F.... pulseaudio
  Date: Thu Jul 16 00:50:18 2015
  DuplicateSignature: package:linux-image-3.13.0-57-generic:(not installed):subprocess new pre-installation script returned error exit status 128
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=59598662-5e3e-41c2-9fdd-5e8fd85c7926
  InstallationDate: Installed on 2011-04-19 (1549 days ago)
  InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
  IwConfig:
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  Lsusb:
   Bus 001 Device 004: ID 058f:6377 Alcor Micro Corp. Multimedia Card Reader
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 045e:00dd Microsoft Corp. Comfort Curve Keyboard 2000 V1.0
   Bus 002 Device 002: ID 045e:005f Microsoft Corp. Wireless MultiMedia Keyboard
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Gateway W5243
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-41-generic root=UUID=9801042e-88cf-4809-a818-7b7a700f2969 ro splash quiet vga=791 quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-3.13.0-57-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to trusty on 2014-09-22 (297 days ago)
  dmi.bios.date: 11/15/2007
  dmi.bios.vendor: Phoenix Technologies, LTD
  dmi.bios.version: 6.00 PG
  dmi.board.name: MCP61SM-GM
  dmi.board.vendor: ELITEGROUP
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: Unknow
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gateway
  dmi.chassis.version: MCP61SM-GM
  dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvr6.00PG:bd11/15/2007:svnGateway:pnW5243:pvr400:rvnELITEGROUP:rnMCP61SM-GM:rvr1.0:cvnGateway:ct3:cvrMCP61SM-GM:
  dmi.product.name: W5243
  dmi.product.version: 400
  dmi.sys.vendor: Gateway

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