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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

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** Changed in: linux (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1475513

Title:
  package linux-image-3.13.0-57-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Just trying to do an update... hung for 30 minutes...

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-57-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-53.89-generic 3.13.11-ckt19
  Uname: Linux 3.13.0-53-generic i686
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  braylon    1878 F.... pulseaudio
   /dev/snd/controlC0:  braylon    1878 F.... pulseaudio
  Date: Fri Jul 17 00:04:16 2015
  DpkgHistoryLog:
   
  DpkgTerminalLog:
   
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  HibernationDevice: RESUME=UUID=2b42accb-aee2-4bb5-bbc0-7720efcab21a
  InstallationDate: Installed on 2013-10-13 (642 days ago)
  InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release i386 (20130213)
  Lsusb:
   Bus 002 Device 002: ID 058f:b002 Alcor Micro Corp. 
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5552
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-53-generic root=UUID=e5f01ca1-d00e-4a04-a1a4-3c239b40daec ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-9ubuntu1.2
  SourcePackage: linux
  Title: package linux-image-3.13.0-57-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: Upgraded to trusty on 2014-08-02 (348 days ago)
  dmi.bios.date: 04/25/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.13
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE51_DN
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.13
  dmi.modalias: dmi:bvnAcer:bvrV2.13:bd04/25/2011:svnAcer:pnAspire5552:pvrV2.13:rvnAcer:rnJE51_DN:rvrBaseBoardVersion:cvnAcer:ct10:cvrV2.13:
  dmi.product.name: Aspire 5552
  dmi.product.version: V2.13
  dmi.sys.vendor: Acer

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