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Message #127323
[Bug 1472794] Re: [Acer Aspire 5250] Black screen after upgrade to 3.19.0-22-generic
zub, could you please test the latest upstream kernel available from the
very top line at the top of the page (the release names are irrelevant
for testing, and please do not test the daily folder) following
https://wiki.ubuntu.com/Kernel/MainlineBuilds ? It will allow additional
upstream developers to examine the issue.
If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
bug's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags removed: bios-outdated-1.08
** Tags added: latest-bios-1.08
** Changed in: linux (Ubuntu)
Importance: Low => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1472794
Title:
[Acer Aspire 5250] Black screen after upgrade to 3.19.0-22-generic
Status in linux package in Ubuntu:
Incomplete
Bug description:
After upgrade to linux-image-3.19.0-22-generic on Acer Aspire
5250/HMA51-BZ there is nothing displayed after Grub. Playing with
(Ctrl-)Alt-F1, F2, ..., F7, F8... doesn't have any visible effect - so
neither VT nor X is visible. Removing "quiet splash" from kernel
arguments also doesn't show anything after the message from grub that
it's loading the kernel.
The laptop seems to boot normally, I can hear the lightdm sound that
it's ready, but I cannot see anything on the display. I can log in
remotely. The backlight is on, so it's not a cause of no backlight. (I
checked this by poking around /sys/class/backlight and I see it's set
at full brightness.)
If I boot linux-image-3.19.0-21-generic everything works OK.
I don't see anything obvious when I look at the diff of dmesg between
3.19.0-21 and 3.19.0.22, but if it's useful I can attach dmesg from
3.19.0-21.
According to lspci this is the GPU:
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6310]
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-22-generic 3.19.0-22.22
ProcVersionSignature: Ubuntu 3.19.0-22.22-generic 3.19.8-ckt1
Uname: Linux 3.19.0-22-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/controlC0', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Wed Jul 8 22:49:55 2015
HibernationDevice: RESUME=UUID=2552e9df-add8-4cc9-abe7-e75f869c1d08
InstallationDate: Installed on 2013-02-14 (873 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
Lsusb:
Bus 002 Device 002: ID 064e:d250 Suyin Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer Aspire 5250
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-22-generic root=UUID=84cf2e2d-2e23-4ced-a3ed-94d793f6cefd ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-22-generic N/A
linux-backports-modules-3.19.0-22-generic N/A
linux-firmware 1.143.1
SourcePackage: linux
UpgradeStatus: Upgraded to vivid on 2015-07-02 (5 days ago)
dmi.bios.date: 11/17/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.06
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: HMA51-BZ
dmi.board.vendor: Acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.06
dmi.modalias: dmi:bvnAcer:bvrV1.06:bd11/17/2011:svnAcer:pnAspire5250:pvrV1.06:rvnAcer:rnHMA51-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.06:
dmi.product.name: Aspire 5250
dmi.product.version: V1.06
dmi.sys.vendor: Acer
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