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[Bug 1477518] Re: Touch screen works but touchpad doesn't

 

apport information

** Tags added: apport-collected trusty

** Description changed:

  cat /proc/bus/input/devices
  
  I used the above command and my touchpad wasn't displayed at all,
  everything else was, keyboard, touchscreen, hdmi, pc cam, etc...
  
- It was working the other day I shut it down and when I started it back
- up it's unresponsive clicking doesn't work and mouse isn't displayed.
+ It was working the other day I shut it down and when I started it back up it's unresponsive clicking doesn't work and mouse isn't displayed.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
+  /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
+ InstallationDate: Installed on 2015-07-22 (1 days ago)
+ InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
+ MachineType: Lengda To be filled by O.E.M
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=en_GB:en
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.16.0-43-generic N/A
+  linux-backports-modules-3.16.0-43-generic  N/A
+  linux-firmware                             1.127.14
+ Tags:  trusty
+ Uname: Linux 3.16.0-43-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 05/13/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: M330HPC.02
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: M330H
+ dmi.board.vendor: M330H
+ dmi.board.version: To be filled by O.E.M.
+ dmi.chassis.asset.tag: To Be Filled By O.E.M.
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: PCS
+ dmi.chassis.version: To Be Filled By O.E.M.
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
+ dmi.product.name: To be filled by O.E.M
+ dmi.product.version: To be filled by O.E.M.
+ dmi.sys.vendor: Lengda

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1477518/+attachment/4432931/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1477518

Title:
  Touch screen works but touchpad doesn't

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  cat /proc/bus/input/devices

  I used the above command and my touchpad wasn't displayed at all,
  everything else was, keyboard, touchscreen, hdmi, pc cam, etc...

  It was working the other day I shut it down and when I started it back up it's unresponsive clicking doesn't work and mouse isn't displayed.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
   /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
  InstallationDate: Installed on 2015-07-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Lengda To be filled by O.E.M
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-43-generic N/A
   linux-backports-modules-3.16.0-43-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 05/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M330HPC.02
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M330H
  dmi.board.vendor: M330H
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: PCS
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Lengda
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  aiden      2243 F.... pulseaudio
   /dev/snd/controlC0:  aiden      2243 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=0857750b-aa95-45a4-bbc6-82ad834fc6a5
  InstallationDate: Installed on 2015-07-22 (1 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Lengda To be filled by O.E.M
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_GB:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.16.0-43-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-43.58~14.04.1-generic 3.16.7-ckt13
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-43-generic N/A
   linux-backports-modules-3.16.0-43-generic  N/A
   linux-firmware                             1.127.14
  Tags:  trusty
  Uname: Linux 3.16.0-43-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 05/13/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: M330HPC.02
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M330H
  dmi.board.vendor: M330H
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: PCS
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrM330HPC.02:bd05/13/2015:svnLengda:pnTobefilledbyO.E.M:pvrTobefilledbyO.E.M.:rvnM330H:rnM330H:rvrTobefilledbyO.E.M.:cvnPCS:ct9:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Lengda

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