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[Bug 1477955] [NEW] Bluetooth Will Not Find Attached Adaptor Though lsusb Sees It

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: digitalangel <1477955@xxxxxxxxxxxxxxxxxx>
Date: Fri, 24 Jul 2015 11:19:45 -0000
Reply-to: Bug 1477955 <1477955@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Public bug reported:

Upgraded from 12.04 to 14.04 yesterday, where Bluetooth worked fine. I
had to do a fresh install of 12.04 and 14.04 upgrade broke (second
attempt worked), so probably lost all of the working Bluetooth settings.
Makes no sense as PC can see it but not seeing it as Bluetooth adaptor.

hcidump gives “Can't open device: No such device”

lsusb finds the Logitech Bluetooth mini receiver:

"Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 004: ID 046d:c70c Logitech, Inc. BT Mini-Receiver (HID proxy mode)
Bus 004 Device 003: ID 046d:c70b Logitech, Inc. BT Mini-Receiver (HID proxy mode)
Bus 004 Device 002: ID 046d:0b02 Logitech, Inc. C-UV35 [Bluetooth Mini-Receiver] (HID proxy mode)
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub"

Have all bluez, bluedevil and even Blueman installed (from looking at
previous issues from people this might have helped).

Release:        14.04.2 LTS
Bluetooth version: 4.101-0ubuntu13.1
Bluedevil: 2.0~rc1really1.3.2.0ubuntu1

I prefer to use LTS releases than every new release but not sure if
upgrading will fix the issue anyway!

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: bluetooth 4.101-0ubuntu13.1
ProcVersionSignature: Ubuntu 3.13.0-58.97-generic 3.13.11-ckt22
Uname: Linux 3.13.0-58-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CurrentDesktop: KDE
Date: Fri Jul 24 12:04:41 2015
InstallationDate: Installed on 2015-07-23 (0 days ago)
InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
InterestingModules: rfcomm bnep bluetooth
MachineType: System manufacturer System Product Name
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB:en
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-58-generic root=UUID=47b90882-7cc6-474d-9d54-1539100e1c2c ro quiet splash
SourcePackage: bluez
UpgradeStatus: Upgraded to trusty on 2015-07-23 (0 days ago)
dmi.bios.date: 09/22/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0604
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: M5A78L LE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd09/22/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78LLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
hciconfig:
 
rfkill:
 
syslog:

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1477955

Title:
  Bluetooth Will Not Find Attached Adaptor Though lsusb Sees It

Status in bluez package in Ubuntu:
  New

Bug description:
  Upgraded from 12.04 to 14.04 yesterday, where Bluetooth worked fine. I
  had to do a fresh install of 12.04 and 14.04 upgrade broke (second
  attempt worked), so probably lost all of the working Bluetooth
  settings. Makes no sense as PC can see it but not seeing it as
  Bluetooth adaptor.

  hcidump gives “Can't open device: No such device”

  lsusb finds the Logitech Bluetooth mini receiver:

  "Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 004: ID 046d:c70c Logitech, Inc. BT Mini-Receiver (HID proxy mode)
  Bus 004 Device 003: ID 046d:c70b Logitech, Inc. BT Mini-Receiver (HID proxy mode)
  Bus 004 Device 002: ID 046d:0b02 Logitech, Inc. C-UV35 [Bluetooth Mini-Receiver] (HID proxy mode)
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub"

  Have all bluez, bluedevil and even Blueman installed (from looking at
  previous issues from people this might have helped).

  Release:        14.04.2 LTS
  Bluetooth version: 4.101-0ubuntu13.1
  Bluedevil: 2.0~rc1really1.3.2.0ubuntu1

  I prefer to use LTS releases than every new release but not sure if
  upgrading will fix the issue anyway!

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: bluetooth 4.101-0ubuntu13.1
  ProcVersionSignature: Ubuntu 3.13.0-58.97-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-58-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Fri Jul 24 12:04:41 2015
  InstallationDate: Installed on 2015-07-23 (0 days ago)
  InstallationMedia: Kubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120423)
  InterestingModules: rfcomm bnep bluetooth
  MachineType: System manufacturer System Product Name
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-58-generic root=UUID=47b90882-7cc6-474d-9d54-1539100e1c2c ro quiet splash
  SourcePackage: bluez
  UpgradeStatus: Upgraded to trusty on 2015-07-23 (0 days ago)
  dmi.bios.date: 09/22/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0604
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: M5A78L LE
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0604:bd09/22/2011:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM5A78LLE:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  hciconfig:
   
  rfkill:
   
  syslog:

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Follow ups

[Bug 1477955] Re: Bluetooth Will Not Find Attached Adaptor Though lsusb Sees It
From: digitalangel, 2015-07-25