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[Bug 164183] Re: sata controller/drive reports exception Emask 0x10 SAct 0x0 SErr 0x40d0002 action 0x2 frozen

 

Jerome Haltom, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** This bug is no longer a duplicate of bug 217920
   Computer hangs up (freeze) and reports SATA errors during disk checking  after reboot

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/164183

Title:
  sata controller/drive reports exception Emask 0x10 SAct 0x0 SErr
  0x40d0002 action 0x2 frozen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  ata7: exception Emask 0x10 SAct 0x0 SErr 0x40d0002 action 0x2 frozen
  [21772.079946] ata7: (irq_stat 0x04400040, connection status changed)
  [21772.795175] ata7: soft resetting port
  [21772.795183] ata7: softreset failed (port busy but CLO unavailable)
  [21772.795214] ata7: reset failed (errno=-95), retrying in 10 secs
  [21782.777291] ata7: hard resetting port
  [21783.654617] ata7: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
  [21783.756936] ata7.00: configured for UDMA/100
  [21783.756941] ata7: EH complete
  [21783.757150] sd 6:0:0:0: [sde] 976773168 512-byte hardware sectors (500108 MB)
  [21783.757168] sd 6:0:0:0: [sde] Write Protect is off
  [21783.757171] sd 6:0:0:0: [sde] Mode Sense: 00 3a 00 00
  [21783.757251] sd 6:0:0:0: [sde] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA

  These errors repeat and prevent me from accessing two of my disks in
  on my SATA controller.

  00:1f.2 SATA controller: Intel Corporation 631xESB/632xESB SATA AHCI
  Controller (rev 09)

  The problem occurs with any disks in the 4th and 5th SATA slot on the
  motherboard. I have put different drives in the same slot and
  experienced the same issues.

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