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Message #130247
[Bug 1482979] Status changed to Confirmed
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1482979
Title:
RealTek RTL8821AE at Asus R510L with Ubuntu 14.04 disconnect issues
and ping dropped packages
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hello,
The problem occurs at Ubuntu 14.04 LTS and Asus R510L notebook with RTL8821ae driver. Wifi has the following problems:
- Wifi periodically disconnects and stops working - system reboot needed,
- Around 10-20% of ping packages is dropped,
- dmesg reports a lot of stuff with rtl8821ae-0.
The above were tested while connecting with Asus,TPlink and Linksys
Access Points.
$ lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
$ cat /proc/version_signature
Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
I attach the following files:
$ dmesg|grep rtl8821ae > dmesg_rtl8821ae.log
$ sudo lspci -vnvn > lspci-vnvn.log
I'd be grateful for any information how to fix the bug.
Best regards,
BN
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-extra-3.13.0-61-generic 3.13.0-61.100
ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
Uname: Linux 3.13.0-61-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: uw 2001 F.... pulseaudio
/dev/snd/controlC0: uw 2001 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Aug 9 13:19:02 2015
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-08-08 (365 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550LN
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-61-generic.efi.signed root=UUID=cab1c267-8c3f-46cb-ba6c-c9715db749a6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-61-generic N/A
linux-backports-modules-3.13.0-61-generic N/A
linux-firmware 1.127.14
SourcePackage: linux
StagingDrivers: rtl8821ae
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/17/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LN.300
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LN
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LN.300:bd01/17/2014:svnASUSTeKCOMPUTERINC.:pnX550LN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LN
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References