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[Bug 1159358] Re: [HP Pavillion dm3-1109TU] USB Printer needs replug to work after boot

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Sun, 08 Sep 2013 13:23:27 -0000
Reply-to: Bug 1159358 <1159358@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  While working a moment on LibreOffice Calc found that facts:
- - LO hangs for a while after execute "save". And I found that my 0bc2:2300 Seagate USB HDD was not working. (file that I used to work & execute "save" located on the USB HDD). Take a long time for the HDD to wake up again.
  - Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.
  
  HP Pavillion dm3-1109TU
  Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
  Uname: Linux 3.2.0-39-generic-pae i686
  .tmp.unity.support.test.0:
  
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
  CompositorRunning: compiz
  Date: Sun Mar 24 15:55:26 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3649]
     Subsystem: Hewlett-Packard Company Device [103c:3649]
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2010
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3649
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.3D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dm3 Notebook PC
  dmi.product.version: 0487110000241F10110120000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3

** Tags removed: resume

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https://bugs.launchpad.net/bugs/1159358

Title:
  [HP Pavillion dm3-1109TU] USB Printer needs replug to work after boot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  While working a moment on LibreOffice Calc found that facts:
  - Print job was pending (printer not printing). Found that the printer was not working. Usually if the problem persists, plug out the USB cable and then plug in again. I don't find any solution other than replugging printer USB cable to wake up the printer.

  HP Pavillion dm3-1109TU
  Printer: Canon Pixma MX328 (driver: Canon PIXMA MX300 - CUPS+Gutenprint v5.2.8-pre1)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.2.0-39.62-generic-pae 3.2.39
  Uname: Linux 3.2.0-39-generic-pae i686
  .tmp.unity.support.test.0:

  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: [core,composite,opengl,imgjpeg,decor,imgpng,snap,obs,gnomecompat,vpswitch,compiztoolbox,resize,regex,dbus,mousepoll,grid,place,animation,move,session,workarounds,switcher,expo,wall,fade,scale]
  CompositorRunning: compiz
  Date: Sun Mar 24 15:55:26 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
  GraphicsCard:
   Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company Device [103c:3649]
     Subsystem: Hewlett-Packard Company Device [103c:3649]
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  MachineType: Hewlett-Packard HP Pavilion dm3 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-39-generic-pae root=UUID=2E2462FD2462C783 loop=/hostname/disks/root.disk ro quiet splash vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/16/2010
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3649
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 41.3D
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrF.19:bd11/16/2010:svnHewlett-Packard:pnHPPaviliondm3NotebookPC:pvr0487110000241F10110120000:rvnHewlett-Packard:rn3649:rvr41.3D:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dm3 Notebook PC
  dmi.product.version: 0487110000241F10110120000
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 8.0.4-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 8.0.4-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.11.4-0ubuntu10.12
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.0-0ubuntu1.2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.14.99~git20111219.aacbd629-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.17.0-1ubuntu4.3
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:0.0.16+git20111201+b5534a1-1build3

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