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[ZeroKelvinKeyboard <zerokelvinkeyboard@xxxxxxxxx>]

apport information

** Description changed:

  I am using a Gigabyte U24T laptop with a touchpad. My touchpad works on
  some boots but on others it goes missing without a trace. I have been
  told to look for it with 'xinput --list' and 'cat
  /proc/bus/input/devices' but neither of these return any touchpad
  related items. I have attached a link the output of the previously
  mentioned commands in their respective order.
  
  http://pastebin.com/ZVt487wB
  http://pastebin.com/qjjeq4BE
  
  I can't give any information on the touchpad as it is currently in a
  non-working state, however, this may or may not change after a reboot. I
  believe it is an ElanTech touchpad.
  
  Not sure what else I can do with this problem, it really annoying to
  randomly loose mouse functionality sometimes. I don't think it is a
  problem with the device itself as there have never been any problems in
  my Windows 8 install. They are boot using different boot methods, Linux
  is using GRUB through BIOS and Windows in using UEFI.
  
  Hope this helps.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joshua     2994 F.... pulseaudio
   /dev/snd/controlC1:  joshua     2994 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=906c7251-9104-4d7a-b9b4-0c496248ff7d
  InstallationDate: Installed on 2014-08-24 (351 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: GIGABYTE U24
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=4e8eee5c-1c4a-446f-a7cd-3ee290b927ff ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-59-generic N/A
   linux-backports-modules-3.13.0-59-generic  N/A
   linux-firmware                             1.127.14
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-59-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2015-03-20 (143 days ago)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U24.307
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: U24
  dmi.board.vendor: GIGABYTE
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.307:bd08/20/2014:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: U24
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: GIGABYTE
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.11
+ Architecture: amd64
+ CurrentDesktop: KDE
+ DistroRelease: Ubuntu 14.04
+ InstallationDate: Installed on 2014-08-24 (353 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ Package: linux (not installed)
+ Tags:  trusty
+ Uname: Linux 4.2.0-040200rc6-generic x86_64
+ UnreportableReason: The running kernel is not an Ubuntu kernel
+ UpgradeStatus: Upgraded to trusty on 2015-03-20 (145 days ago)
+ UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "ProcEnviron.txt"
   https://bugs.launchpad.net/bugs/1483478/+attachment/4443785/+files/ProcEnviron.txt

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1483478

Title:
  Elantech touchpad not detected

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I am using a Gigabyte U24T laptop with a touchpad. My touchpad works
  on some boots but on others it goes missing without a trace. I have
  been told to look for it with 'xinput --list' and 'cat
  /proc/bus/input/devices' but neither of these return any touchpad
  related items. I have attached a link the output of the previously
  mentioned commands in their respective order.

  http://pastebin.com/ZVt487wB
  http://pastebin.com/qjjeq4BE

  I can't give any information on the touchpad as it is currently in a
  non-working state, however, this may or may not change after a reboot.
  I believe it is an ElanTech touchpad.

  Not sure what else I can do with this problem, it really annoying to
  randomly loose mouse functionality sometimes. I don't think it is a
  problem with the device itself as there have never been any problems
  in my Windows 8 install. They are boot using different boot methods,
  Linux is using GRUB through BIOS and Windows in using UEFI.

  Hope this helps.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  joshua     2994 F.... pulseaudio
   /dev/snd/controlC1:  joshua     2994 F.... pulseaudio
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=906c7251-9104-4d7a-b9b4-0c496248ff7d
  InstallationDate: Installed on 2014-08-24 (351 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: GIGABYTE U24
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-59-generic root=UUID=4e8eee5c-1c4a-446f-a7cd-3ee290b927ff ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-59.98-generic 3.13.11-ckt22
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-59-generic N/A
   linux-backports-modules-3.13.0-59-generic  N/A
   linux-firmware                             1.127.14
  StagingDrivers: zram
  Tags:  trusty staging
  Uname: Linux 3.13.0-59-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2015-03-20 (143 days ago)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U24.307
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: U24
  dmi.board.vendor: GIGABYTE
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU24.307:bd08/20/2014:svnGIGABYTE:pnU24:pvrTobefilledbyO.E.M.:rvnGIGABYTE:rnU24:rvrTobefilledbyO.E.M.:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: U24
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: GIGABYTE
  --- 
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CurrentDesktop: KDE
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2014-08-24 (353 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  Package: linux (not installed)
  Tags:  trusty
  Uname: Linux 4.2.0-040200rc6-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: Upgraded to trusty on 2015-03-20 (145 days ago)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

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