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[Bug 309473] Re: hibernation poweroff fails when disconnecting USB: "cannot enable port 1. Maybe the USB cable is bad."

 

Ken Arnold, this bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Changed in: linux (Ubuntu)
       Status: Triaged => Incomplete

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https://bugs.launchpad.net/bugs/309473

Title:
  hibernation poweroff fails when disconnecting USB: "cannot enable port
  1. Maybe the USB cable is bad."

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Toshiba Portege M200 tablet. Consistent problem (past several months,
  through several kernel upgrades). Hibernation normally works fine (if
  a little slow). But if I pull out the USB keyboard after it has
  started dumping memory, it consistently dies with stuff like this:

  hub 2-1:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
  hub 2-1:1.0: cannot disable port 1 (err = -71)
  hub 2-1:1.0: cannot reset port 1 (err = -71)
  repeat last line 4 times
  repeat whole block four times, except last time is:
  hub 2-1:1.0: Cannot enable port 1.  Maybe the USB cable is bad?
  hub 2-1:1.0: cannot disable port 1 (err = -71)
  hub 2-1:1.0: cannot disable port 1 (err = -71)

  I have a digicam pic of it if that would help.

  I have to force it to power off. But it resumes from hibernation fine
  when I boot it back up; must be something in the final shutdown
  process.

  I suspect this is another symptom of a problem with USB on this machine:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/137120
  https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/283128
  Hopefully this bug gets closer to the source.

  Thanks for the bug hunting!

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