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["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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https://bugs.launchpad.net/bugs/1296315

Title:
  17e9:ff03 Displaylink and ASUS MB168B+ not working

Status in linux package in Ubuntu:
  Triaged

Bug description:
  I'm trying to use an USB3 external monitor Asus MB168B+ with displaylink technology. The monitor is detected by the kernel upon plug, but no driver seems to be loaded:
  Mar 23 16:15:31 g75vw kernel: [13264.796466] usb 4-3: new SuperSpeed USB device number 6 using xhci_hcd
  Mar 23 16:15:31 g75vw kernel: [13264.812773] usb 4-3: New USB device found, idVendor=17e9, idProduct=ff03
  Mar 23 16:15:31 g75vw kernel: [13264.812780] usb 4-3: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  Mar 23 16:15:31 g75vw kernel: [13264.812784] usb 4-3: Product: MB168B+
  Mar 23 16:15:31 g75vw kernel: [13264.812787] usb 4-3: Manufacturer: DisplayLink
  Mar 23 16:15:31 g75vw kernel: [13264.812790] usb 4-3: SerialNumber: DALMTF151588
  Mar 23 16:15:31 g75vw mtp-probe: checking bus 4, device 6: "/sys/devices/pci0000:00/0000:00:14.0/usb4/4-3"
  Mar 23 16:15:31 g75vw mtp-probe: bus: 4, device: 6 was not an MTP device

  xrandr
  Screen 0: minimum 320 x 200, current 1920 x 1080, maximum 8192 x 8192
  LVDS-1 connected primary 1920x1080+0+0 (normal left inverted right x axis y axis) 382mm x 215mm
     1920x1080 60.0*+ 60.0 40.0
  <...>
  VGA-1 disconnected (normal left inverted right x axis y axis)
  HDMI-1 disconnected (normal left inverted right x axis y axis)
  DP-1 disconnected (normal left inverted right x axis y axis)

  xrandr --listproviders
  Providers: number : 1
  Provider 0: id: 0x65 cap: 0x1, Source Output crtcs: 2 outputs: 4 associated providers: 0 name:nouveau

  ls -l /dev/fb*
  crw-rw---- 1 root video 29, 0 mars 23 12:34 /dev/fb0

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
  Uname: Linux 3.13.0-18-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: GNOME
  Date: Sun Mar 23 16:48:28 2014
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   NVIDIA Corporation GF114M [GeForce GTX 670M] [10de:1213] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: ASUSTeK Computer Inc. Device [1043:2119]
  InstallationDate: Installed on 2014-03-21 (1 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140226)
  MachineType: ASUSTeK COMPUTER INC. G75VW
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic.efi.signed root=UUID=696d83ec-abd2-47e6-bf30-ce6bd4eb1514 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/07/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G75VW.223
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G75VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrG75VW.223:bd01/07/2013:svnASUSTeKCOMPUTERINC.:pnG75VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG75VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: G75VW
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2

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