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[Bug 1486043] [NEW] USB Mouse no longer being detected

 

Public bug reported:

Auto updated this morning, and now mouse is no longer being
detected/working.

Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24

chris@chris-Aspire-E5-571G:~$ sudo lspci -vnvn > lspci-vnvn.log
pcilib: sysfs_read_vpd: read failed: Connection timed out


After running 
sudo apt-get --purge autoremove xserver-xorg-input-all && sudo apt-get install xserver-xorg-input-all 
then shutdown and reboot, the mouse will work.
However a further shutdown reboot and the xserver needs to be re-installed.

Any further info - please let me know

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-62-generic 3.13.0-62.102
ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
Uname: Linux 3.13.0-62-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  chris      2385 F.... pulseaudio
 /dev/snd/controlC1:  chris      2385 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Aug 18 15:24:49 2015
HibernationDevice: RESUME=UUID=d86b5a48-7f97-4b23-8d03-50db54799c9a
InstallationDate: Installed on 2015-02-16 (183 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Acer Aspire E5-571G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic.efi.signed root=UUID=98227d69-8e05-49ee-ab23-7e8428ed59b1 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-62-generic N/A
 linux-backports-modules-3.13.0-62-generic  N/A
 linux-firmware                             1.127.15
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/24/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.01
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_HB
dmi.board.vendor: Acer
dmi.board.version: V1.01
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd03/24/2014:svnAcer:pnAspireE5-571G:pvrV1.01:rvnAcer:rnEA50_HB:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E5-571G
dmi.product.version: V1.01
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1486043

Title:
  USB Mouse no longer being detected

Status in linux package in Ubuntu:
  New

Bug description:
  Auto updated this morning, and now mouse is no longer being
  detected/working.

  Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24

  chris@chris-Aspire-E5-571G:~$ sudo lspci -vnvn > lspci-vnvn.log
  pcilib: sysfs_read_vpd: read failed: Connection timed out

  
  After running 
  sudo apt-get --purge autoremove xserver-xorg-input-all && sudo apt-get install xserver-xorg-input-all 
  then shutdown and reboot, the mouse will work.
  However a further shutdown reboot and the xserver needs to be re-installed.

  Any further info - please let me know

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-62-generic 3.13.0-62.102
  ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
  Uname: Linux 3.13.0-62-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      2385 F.... pulseaudio
   /dev/snd/controlC1:  chris      2385 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Aug 18 15:24:49 2015
  HibernationDevice: RESUME=UUID=d86b5a48-7f97-4b23-8d03-50db54799c9a
  InstallationDate: Installed on 2015-02-16 (183 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Aspire E5-571G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic.efi.signed root=UUID=98227d69-8e05-49ee-ab23-7e8428ed59b1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-62-generic N/A
   linux-backports-modules-3.13.0-62-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/24/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.01
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HB
  dmi.board.vendor: Acer
  dmi.board.version: V1.01
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.01:bd03/24/2014:svnAcer:pnAspireE5-571G:pvrV1.01:rvnAcer:rnEA50_HB:rvrV1.01:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E5-571G
  dmi.product.version: V1.01
  dmi.sys.vendor: Acer

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