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Message #131449
[Bug 1485246] Re: Backlight issue - Samsung Chronos 7 (model - NP770Z5E)
Did this issue start happening after an update/upgrade? Was there a
prior kernel version where you were not having this particular problem?
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.2 kernel[0].
If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.
If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".
Thanks in advance.
[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.2-rc7-unstable/
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1485246
Title:
Backlight issue - Samsung Chronos 7 (model - NP770Z5E)
Status in linux package in Ubuntu:
Incomplete
Bug description:
Control of screen backlight is broken with a default clean install of
Ubuntu 15.04 on my Samsung Series 7 Laptop (NP770Z5E). Setting kernel
parameter 'acpi_backlight=vendor' fixes the issue after two reboots.
Debugging information attached as per -
https://wiki.ubuntu.com/Kernel/Debugging/Backlight
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: mark 1699 F.... pulseaudio
Date: Sat Aug 15 21:36:20 2015
HibernationDevice: RESUME=UUID=c4899b44-3e19-4e62-921d-cf0a1cef97ec
InstallationDate: Installed on 2015-08-12 (3 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 770Z5E/780Z5E
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=5a02817b-1f9b-4abc-93a3-b10d5d9278ed ro quiet splash acpi_backlight=vendor vt.handoff=7
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/05/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P05ABU.142.130905.SK
dmi.board.asset.tag: No Asset Tag
dmi.board.name: NP770Z5E-S02UK
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SEC_SW_REVISION_1234567890ABCD
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05ABU.142.130905.SK:bd09/05/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn770Z5E/780Z5E:pvrP05ABU:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP770Z5E-S02UK:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvrN/A:
dmi.product.name: 770Z5E/780Z5E
dmi.product.version: P05ABU
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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References