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[Bug 1487120] Re: package linux-image-3.13.0-63-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

You may need to run the following from a terminal:

sudo apt-get install -f
sudo apt-get clean
sudo apt-get update

Then re-install the package or updates.

If that does not resolve your issue, please mark the bug as "Confirmed"

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1487120

Title:
  package linux-image-3.13.0-63-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Proszę sprawdzić, czy używane są repozytoria osób trzecich. Jeśli tak, to proszę je wyłączyć, ponieważ są częstym źródłem problemów.
  Następnie proszę uruchomić następujące polecenie w terminalu: apt-get install -f

  ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-63-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic i686
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: i386
  Date: Thu Aug 20 18:16:28 2015
  DpkgTerminalLog:
   Preparing to unpack .../linux-image-3.13.0-63-generic_3.13.0-63.103_i386.deb ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing archive /var/cache/apt/archives/linux-image-3.13.0-63-generic_3.13.0-63.103_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.13.0-63-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  InstallationDate: Installed on 2015-03-08 (165 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140417)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=61478bf4-c335-4db3-96ca-d3c1ef5dbf74 ro rootflags=sync quiet splash vt.handoff=7
  SourcePackage: linux
  Title: package linux-image-3.13.0-63-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/08/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A15
  dmi.board.name: TravelMate 8000
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnACER:bvr3A15:bd06/08/2004:svnAcer:pnTravelMate8000:pvrRev1:rvnAcer:rnTravelMate8000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 8000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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References