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[Bug 1488178] [NEW] package linux-image-3.13.0-62-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

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Public bug reported:

all other updates are downloaded but will not continue installing

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: linux-image-3.13.0-62-generic (not installed)
ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
Uname: Linux 3.13.0-32-generic i686
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
ApportVersion: 2.0.1-0ubuntu17.9
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  oem        1599 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 5'
   Mixer name	: 'SigmaTel STAC9750,51'
   Components	: 'AC97a:83847650'
   Controls      : 39
   Simple ctrls  : 24
Date: Mon Aug 24 11:42:25 2015
DpkgTerminalLog:
 Unpacking linux-image-3.13.0-62-generic (from .../linux-image-3.13.0-62-generic_3.13.0-62.102~precise1_i386.deb) ...
 This kernel does not support a non-PAE CPU.
DuplicateSignature: package:linux-image-3.13.0-62-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=0ec70991-fed1-4733-8139-904919a800d6
InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Dell Computer Corporation Latitude D400
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e3988843-3342-44b5-8296-7b12befc2dcd ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 1.99-21ubuntu3.18
RfKill:
 0: phy0: Wireless LAN
 	Soft blocked: no
 	Hard blocked: no
SourcePackage: linux-lts-trusty
Title: package linux-image-3.13.0-62-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to precise on 2015-08-24 (0 days ago)
dmi.bios.date: 05/24/2004
dmi.bios.vendor: Dell Computer Corporation
dmi.bios.version: A05
dmi.board.name: 0W0331
dmi.board.vendor: Dell Computer Corporation
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Computer Corporation
dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd05/24/2004:svnDellComputerCorporation:pnLatitudeD400:pvr:rvnDellComputerCorporation:rn0W0331:rvr:cvnDellComputerCorporation:ct8:cvr:
dmi.product.name: Latitude D400
dmi.sys.vendor: Dell Computer Corporation

** Affects: linux-lts-trusty (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-package i386 precise qa-kernel-lts-testing

-- 
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Packages, which is subscribed to linux-lts-trusty in Ubuntu.
https://bugs.launchpad.net/bugs/1488178

Title:
  package linux-image-3.13.0-62-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in linux-lts-trusty package in Ubuntu:
  New

Bug description:
  all other updates are downloaded but will not continue installing

  ProblemType: Package
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.13.0-62-generic (not installed)
  ProcVersionSignature: Ubuntu 3.13.0-32.57~precise1-generic 3.13.11.4
  Uname: Linux 3.13.0-32-generic i686
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.13.0-32-generic.
  ApportVersion: 2.0.1-0ubuntu17.9
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  oem        1599 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'I82801DBICH4'/'Intel 82801DB-ICH4 with STAC9750,51 at irq 5'
     Mixer name	: 'SigmaTel STAC9750,51'
     Components	: 'AC97a:83847650'
     Controls      : 39
     Simple ctrls  : 24
  Date: Mon Aug 24 11:42:25 2015
  DpkgTerminalLog:
   Unpacking linux-image-3.13.0-62-generic (from .../linux-image-3.13.0-62-generic_3.13.0-62.102~precise1_i386.deb) ...
   This kernel does not support a non-PAE CPU.
  DuplicateSignature: package:linux-image-3.13.0-62-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=0ec70991-fed1-4733-8139-904919a800d6
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release i386 (20140807.1)
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Computer Corporation Latitude D400
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
   Socket 1:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
   Socket 1:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-32-generic root=UUID=e3988843-3342-44b5-8296-7b12befc2dcd ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 1.99-21ubuntu3.18
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux-lts-trusty
  Title: package linux-image-3.13.0-62-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to precise on 2015-08-24 (0 days ago)
  dmi.bios.date: 05/24/2004
  dmi.bios.vendor: Dell Computer Corporation
  dmi.bios.version: A05
  dmi.board.name: 0W0331
  dmi.board.vendor: Dell Computer Corporation
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Computer Corporation
  dmi.modalias: dmi:bvnDellComputerCorporation:bvrA05:bd05/24/2004:svnDellComputerCorporation:pnLatitudeD400:pvr:rvnDellComputerCorporation:rn0W0331:rvr:cvnDellComputerCorporation:ct8:cvr:
  dmi.product.name: Latitude D400
  dmi.sys.vendor: Dell Computer Corporation

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