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[Bug 989191] Re: Asus Zenbook UX31E powers off on plugin in/out AC adapter

 

There are several reports that the model works fine as far back as 12.04

However, there are several confirmed reports that disconnecting the
internal battery and/or re-insulating its leads, solves the issue. That
suggests a power starvation issue, or that some component remains
powered when the PC is shutdown and therefore never does a cold reset.

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https://bugs.launchpad.net/bugs/989191

Title:
  Asus Zenbook UX31E powers off on plugin in/out AC adapter

Status in Linux:
  Unknown
Status in linux package in Ubuntu:
  Triaged

Bug description:
  When I have logged in to Unity and plug in or out AC adapter to Asus
  Zenbook UX31E, computer powers off. Sometimes this needs couple of
  tries (waiting or not waiting in between) when plugin in or out AC
  adapter.

  This problem doesn't occur when I have switched to console or when in LightDM login screen. Problem doesn't happen with MS Windows either.
  And yes, there's enough power in my battery too, I can boot up and use the computer without AC adapter.

  syslog prints these lines to stdout in console, when plugin AC adapter first out and then in:
    [  869.521396] asus_wmi: Unknown key 57 pressed
    [  874.704525] asus_wmi: Unknown key 58 pressed
    [  876.993295] [drm:drm_mode_getfb] *ERROR* invalid framebuffer id

  What you also need:

  1) lsb_release -rd
    Description:	Ubuntu 12.04 LTS
    Release:	12.04

  2) I could guess kernel, but it happens _only_ when I have logged in
  to Unity (or Unity 2D)...

  3) I expect that my computer doesn't power off.

  4) Computer powers off.

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