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[Bug 1487734] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1487734

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1487734

Title:
  Battery Absent On HP Split 13x2 Laptop

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an HP Split 13x2 laptop with Ubuntu Mate installed.

  dmesg shows "ACPI: Battery Slot [BAT0] (battery absent)".

  The battery icon shows "No battery present".

  ...I'm only able to run on AC power.

  ---

  I have tried:
  * Default and adjusted settings in BIOS.
  * Live versions of Ubuntu, Lubuntu and Ubuntu Mate.
  * Release 15.04 and 14.04 for all flavors above.
  * Installed ACPI.
  * Installed batmon.
  * Installed ibam.
  * Added to grub default boot line "acpi_osi=", then "acpi_osi=!Linux" then "acpi_osi=Linux".

  I have not tried recompiling the kernel, as several posts state the
  recompiling didn't work for them if not on a Toshiba.

  ---

  I'd really like to get this working...the laptop is needed for work
  done in areas where AC power won't always be present.

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