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Message #132313
[Bug 1489820] Re: kernel 3.19 and frozen screen
apport information
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
** Tags added: apport-collected rafaela
** Description changed:
~ $ uname -a
Linux user-Aspire-VN7-571G 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -rd
Description: Linux Mint 17.2 Rafaela
Release: 17.2
I installed kernel 3.19 to solve the problems which are reported under
https://bugs.launchpad.net/bugs/1383184. At least I could solve this.
Since that time it occurs from time to time, that the screen freezes no
matter which application I am just running. The only way out is to press
the power bottom and to restart the computer.
ubuntu-bug linux shows:
ProblemType: Bug
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CurrentDesktop: X-Cinnamon
Date: Fri Aug 28 12:07:10 2015
Dependencies:
adduser 3.113+nmu3ubuntu3
apt-utils 1.0.1ubuntu2.10
base-passwd 3.5.33
busybox-initramfs 1:1.21.0-1ubuntu1
coreutils 8.21-1ubuntu5.1
cpio 2.11+dfsg-1ubuntu1.1
dbus 1.6.18-0ubuntu4.3
debconf 1.5.51ubuntu2
debconf-i18n 1.5.51ubuntu2
debianutils 4.4
dmsetup 2:1.02.77-6ubuntu2
dpkg 1.17.5ubuntu5.4 [modified: sbin/start-stop-daemon]
e2fslibs 1.42.9-3ubuntu1.2
e2fsprogs 1.42.9-3ubuntu1.2
findutils 4.4.2-7
gcc-4.8-base 4.8.4-2ubuntu1~14.04
gcc-4.9-base 4.9.1-0ubuntu1
gettext-base 0.18.3.1-1ubuntu3
grub-common 2.02~beta2-9ubuntu1.3
grub-gfxpayload-lists 0.6
grub-pc 2.02~beta2-9ubuntu1.3
grub-pc-bin 2.02~beta2-9ubuntu1.3
grub2-common 2.02~beta2-9ubuntu1.3
ifupdown 0.7.47.2ubuntu4.1
initramfs-tools 0.103ubuntu4.2
initramfs-tools-bin 0.103ubuntu4.2
initscripts 2.88dsf-41ubuntu6.2
insserv 1.14.0-5ubuntu2
iproute2 3.12.0-2ubuntu1
isc-dhcp-client 4.2.4-7ubuntu12.3
isc-dhcp-common 4.2.4-7ubuntu12.3
klibc-utils 2.0.3-0ubuntu1
kmod 15-0ubuntu6
libacl1 2.2.52-1
libapparmor1 2.8.95~2430-0ubuntu5.3
libapt-inst1.5 1.0.1ubuntu2.10
libapt-pkg4.12 1.0.1ubuntu2.10
libasprintf0c2 0.18.3.1-1ubuntu3
libattr1 1:2.4.47-1ubuntu1
libaudit-common 1:2.3.2-2ubuntu1
libaudit1 1:2.3.2-2ubuntu1
libblkid1 2.20.1-5.1ubuntu20.6
libbz2-1.0 1.0.6-5
libc6 2.19-0ubuntu6.6
libcap2 1:2.24-0ubuntu2
libcgmanager0 0.24-0ubuntu7.3
libcomerr2 1.42.9-3ubuntu1.2
libdb5.3 5.3.28-3ubuntu3
libdbus-1-3 1.6.18-0ubuntu4.3
libdebconfclient0 0.187ubuntu1
libdevmapper1.02.1 2:1.02.77-6ubuntu2
libdrm2 2.4.60-2~ubuntu14.04.1
libexpat1 2.1.0-4ubuntu1
libfreetype6 2.5.2-1ubuntu2.4
libfuse2 2.9.2-4ubuntu4.14.04.1
libgcc1 1:4.9.1-0ubuntu1
libgpm2 1.20.4-6.1
libjson-c2 0.11-3ubuntu1.2
libjson0 0.11-3ubuntu1.2
libklibc 2.0.3-0ubuntu1
libkmod2 15-0ubuntu6
liblocale-gettext-perl 1.05-7build3
liblzma5 5.1.1alpha+20120614-2ubuntu2
libmount1 2.20.1-5.1ubuntu20.6
libncurses5 5.9+20140118-1ubuntu1
libncursesw5 5.9+20140118-1ubuntu1
libnih-dbus1 1.0.3-4ubuntu25
libnih1 1.0.3-4ubuntu25
libpam-modules 1.1.8-1ubuntu2
libpam-modules-bin 1.1.8-1ubuntu2
libpam-runtime 1.1.8-1ubuntu2
libpam-systemd 204-5ubuntu20.13
libpam0g 1.1.8-1ubuntu2
libpcre3 1:8.31-2ubuntu2.1
libplymouth2 0.8.8-0ubuntu17.1
libpng12-0 1.2.50-1ubuntu2
libprocps3 1:3.3.9-1ubuntu2.2
libselinux1 2.2.2-1ubuntu0.1
libsemanage-common 2.2-1
libsemanage1 2.2-1
libsepol1 2.2-1ubuntu0.1
libslang2 2.2.4-15ubuntu1
libss2 1.42.9-3ubuntu1.2
libstdc++6 4.8.4-2ubuntu1~14.04
libsystemd-daemon0 204-5ubuntu20.13
libsystemd-login0 204-5ubuntu20.13
libtext-charwidth-perl 0.04-7build3
libtext-iconv-perl 1.7-5build2
libtext-wrapi18n-perl 0.06-7
libtinfo5 5.9+20140118-1ubuntu1
libudev1 204-5ubuntu20.13
libustr-1.0-1 1.0.4-3ubuntu2
libuuid1 2.20.1-5.1ubuntu20.6
libxtables10 1.4.21-1ubuntu1
lsb-base 4.1+Debian11ubuntu6mint1 [origin: linuxmint]
makedev 2.3.1-93ubuntu1
module-init-tools 15-0ubuntu6
mount 2.20.1-5.1ubuntu20.6
mountall 2.53
multiarch-support 2.19-0ubuntu6.6
netbase 5.2
os-prober 1.63ubuntu1
passwd 1:4.1.5.1-1ubuntu9.1
perl-base 5.18.2-2ubuntu1
plymouth 0.8.8-0ubuntu17.1
plymouth-theme-ubuntu-text 0.8.8-0ubuntu17.1
procps 1:3.3.9-1ubuntu2.2
psmisc 22.20-1ubuntu2
sensible-utils 0.0.9
systemd-services 204-5ubuntu20.13
sysv-rc 2.88dsf-41ubuntu6.2
sysvinit-utils 2.88dsf-41ubuntu6.2
tar 1.27.1-1
tzdata 2015f-0ubuntu0.14.04
ucf 3.0027+nmu1
udev 204-5ubuntu20.13
upstart 1.12.1-0ubuntu4.2
util-linux 2.20.1-5.1ubuntu20.6
uuid-runtime 2.20.1-5.1ubuntu20.6
zlib1g 1:1.2.8.dfsg-1ubuntu1
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-06-21 (67 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
NonfreeKernelModules: nvidia
Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
PackageArchitecture: amd64
ProcEnviron:
LC_TIME=de_DE.UTF-8
LC_MONETARY=de_DE.UTF-8
TERM=xterm
PATH=(custom, no user)
LC_ADDRESS=de_DE.UTF-8
XDG_RUNTIME_DIR=<set>
LC_TELEPHONE=de_DE.UTF-8
LANG=de_DE.UTF-8
SHELL=/bin/bash
LC_NAME=de_DE.UTF-8
LC_MEASUREMENT=de_DE.UTF-8
LC_IDENTIFICATION=de_DE.UTF-8
LC_NUMERIC=de_DE.UTF-8
LC_PAPER=de_DE.UTF-8
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
SourcePackage: linux-lts-vivid
Tags: third-party-packages rafaela
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.12
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: winfried 2369 F.... pulseaudio
+ /dev/snd/controlC0: winfried 2369 F.... pulseaudio
+ CurrentDesktop: X-Cinnamon
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=adf236db-7d43-48b9-a57e-10058dd66a55
+ InstallationDate: Installed on 2015-06-21 (67 days ago)
+ InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
+ MachineType: Acer Aspire VN7-571G
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=f14ce4c9-7f09-4fad-bad6-63ac178b20f0 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-25-generic N/A
+ linux-backports-modules-3.19.0-25-generic N/A
+ linux-firmware 1.127.15
+ Tags: rafaela
+ Uname: Linux 3.19.0-25-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 09/12/2014
+ dmi.bios.vendor: Insyde Corp.
+ dmi.bios.version: V1.08
+ dmi.board.asset.tag: No Asset Tag
+ dmi.board.name: Aspire VN7-571G
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.08
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.08
+ dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-571G:pvrV1.08:rvnAcer:rnAspireVN7-571G:rvrV1.08:cvnAcer:ct10:cvrV1.08:
+ dmi.product.name: Aspire VN7-571G
+ dmi.product.version: V1.08
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1489820/+attachment/4453793/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1489820
Title:
kernel 3.19 and frozen screen
Status in linux package in Ubuntu:
Confirmed
Bug description:
~ $ uname -a
Linux user-Aspire-VN7-571G 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
$ lsb_release -rd
Description: Linux Mint 17.2 Rafaela
Release: 17.2
I installed kernel 3.19 to solve the problems which are reported under
https://bugs.launchpad.net/bugs/1383184. At least I could solve this.
Since that time it occurs from time to time, that the screen freezes
no matter which application I am just running. The only way out is to
press the power bottom and to restart the computer.
ubuntu-bug linux shows:
ProblemType: Bug
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CurrentDesktop: X-Cinnamon
Date: Fri Aug 28 12:07:10 2015
Dependencies:
adduser 3.113+nmu3ubuntu3
apt-utils 1.0.1ubuntu2.10
base-passwd 3.5.33
busybox-initramfs 1:1.21.0-1ubuntu1
coreutils 8.21-1ubuntu5.1
cpio 2.11+dfsg-1ubuntu1.1
dbus 1.6.18-0ubuntu4.3
debconf 1.5.51ubuntu2
debconf-i18n 1.5.51ubuntu2
debianutils 4.4
dmsetup 2:1.02.77-6ubuntu2
dpkg 1.17.5ubuntu5.4 [modified: sbin/start-stop-daemon]
e2fslibs 1.42.9-3ubuntu1.2
e2fsprogs 1.42.9-3ubuntu1.2
findutils 4.4.2-7
gcc-4.8-base 4.8.4-2ubuntu1~14.04
gcc-4.9-base 4.9.1-0ubuntu1
gettext-base 0.18.3.1-1ubuntu3
grub-common 2.02~beta2-9ubuntu1.3
grub-gfxpayload-lists 0.6
grub-pc 2.02~beta2-9ubuntu1.3
grub-pc-bin 2.02~beta2-9ubuntu1.3
grub2-common 2.02~beta2-9ubuntu1.3
ifupdown 0.7.47.2ubuntu4.1
initramfs-tools 0.103ubuntu4.2
initramfs-tools-bin 0.103ubuntu4.2
initscripts 2.88dsf-41ubuntu6.2
insserv 1.14.0-5ubuntu2
iproute2 3.12.0-2ubuntu1
isc-dhcp-client 4.2.4-7ubuntu12.3
isc-dhcp-common 4.2.4-7ubuntu12.3
klibc-utils 2.0.3-0ubuntu1
kmod 15-0ubuntu6
libacl1 2.2.52-1
libapparmor1 2.8.95~2430-0ubuntu5.3
libapt-inst1.5 1.0.1ubuntu2.10
libapt-pkg4.12 1.0.1ubuntu2.10
libasprintf0c2 0.18.3.1-1ubuntu3
libattr1 1:2.4.47-1ubuntu1
libaudit-common 1:2.3.2-2ubuntu1
libaudit1 1:2.3.2-2ubuntu1
libblkid1 2.20.1-5.1ubuntu20.6
libbz2-1.0 1.0.6-5
libc6 2.19-0ubuntu6.6
libcap2 1:2.24-0ubuntu2
libcgmanager0 0.24-0ubuntu7.3
libcomerr2 1.42.9-3ubuntu1.2
libdb5.3 5.3.28-3ubuntu3
libdbus-1-3 1.6.18-0ubuntu4.3
libdebconfclient0 0.187ubuntu1
libdevmapper1.02.1 2:1.02.77-6ubuntu2
libdrm2 2.4.60-2~ubuntu14.04.1
libexpat1 2.1.0-4ubuntu1
libfreetype6 2.5.2-1ubuntu2.4
libfuse2 2.9.2-4ubuntu4.14.04.1
libgcc1 1:4.9.1-0ubuntu1
libgpm2 1.20.4-6.1
libjson-c2 0.11-3ubuntu1.2
libjson0 0.11-3ubuntu1.2
libklibc 2.0.3-0ubuntu1
libkmod2 15-0ubuntu6
liblocale-gettext-perl 1.05-7build3
liblzma5 5.1.1alpha+20120614-2ubuntu2
libmount1 2.20.1-5.1ubuntu20.6
libncurses5 5.9+20140118-1ubuntu1
libncursesw5 5.9+20140118-1ubuntu1
libnih-dbus1 1.0.3-4ubuntu25
libnih1 1.0.3-4ubuntu25
libpam-modules 1.1.8-1ubuntu2
libpam-modules-bin 1.1.8-1ubuntu2
libpam-runtime 1.1.8-1ubuntu2
libpam-systemd 204-5ubuntu20.13
libpam0g 1.1.8-1ubuntu2
libpcre3 1:8.31-2ubuntu2.1
libplymouth2 0.8.8-0ubuntu17.1
libpng12-0 1.2.50-1ubuntu2
libprocps3 1:3.3.9-1ubuntu2.2
libselinux1 2.2.2-1ubuntu0.1
libsemanage-common 2.2-1
libsemanage1 2.2-1
libsepol1 2.2-1ubuntu0.1
libslang2 2.2.4-15ubuntu1
libss2 1.42.9-3ubuntu1.2
libstdc++6 4.8.4-2ubuntu1~14.04
libsystemd-daemon0 204-5ubuntu20.13
libsystemd-login0 204-5ubuntu20.13
libtext-charwidth-perl 0.04-7build3
libtext-iconv-perl 1.7-5build2
libtext-wrapi18n-perl 0.06-7
libtinfo5 5.9+20140118-1ubuntu1
libudev1 204-5ubuntu20.13
libustr-1.0-1 1.0.4-3ubuntu2
libuuid1 2.20.1-5.1ubuntu20.6
libxtables10 1.4.21-1ubuntu1
lsb-base 4.1+Debian11ubuntu6mint1 [origin: linuxmint]
makedev 2.3.1-93ubuntu1
module-init-tools 15-0ubuntu6
mount 2.20.1-5.1ubuntu20.6
mountall 2.53
multiarch-support 2.19-0ubuntu6.6
netbase 5.2
os-prober 1.63ubuntu1
passwd 1:4.1.5.1-1ubuntu9.1
perl-base 5.18.2-2ubuntu1
plymouth 0.8.8-0ubuntu17.1
plymouth-theme-ubuntu-text 0.8.8-0ubuntu17.1
procps 1:3.3.9-1ubuntu2.2
psmisc 22.20-1ubuntu2
sensible-utils 0.0.9
systemd-services 204-5ubuntu20.13
sysv-rc 2.88dsf-41ubuntu6.2
sysvinit-utils 2.88dsf-41ubuntu6.2
tar 1.27.1-1
tzdata 2015f-0ubuntu0.14.04
ucf 3.0027+nmu1
udev 204-5ubuntu20.13
upstart 1.12.1-0ubuntu4.2
util-linux 2.20.1-5.1ubuntu20.6
uuid-runtime 2.20.1-5.1ubuntu20.6
zlib1g 1:1.2.8.dfsg-1ubuntu1
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-06-21 (67 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
NonfreeKernelModules: nvidia
Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
PackageArchitecture: amd64
ProcEnviron:
LC_TIME=de_DE.UTF-8
LC_MONETARY=de_DE.UTF-8
TERM=xterm
PATH=(custom, no user)
LC_ADDRESS=de_DE.UTF-8
XDG_RUNTIME_DIR=<set>
LC_TELEPHONE=de_DE.UTF-8
LANG=de_DE.UTF-8
SHELL=/bin/bash
LC_NAME=de_DE.UTF-8
LC_MEASUREMENT=de_DE.UTF-8
LC_IDENTIFICATION=de_DE.UTF-8
LC_NUMERIC=de_DE.UTF-8
LC_PAPER=de_DE.UTF-8
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
SourcePackage: linux-lts-vivid
Tags: third-party-packages rafaela
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
_MarkForUpload: True
---
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: winfried 2369 F.... pulseaudio
/dev/snd/controlC0: winfried 2369 F.... pulseaudio
CurrentDesktop: X-Cinnamon
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=adf236db-7d43-48b9-a57e-10058dd66a55
InstallationDate: Installed on 2015-06-21 (67 days ago)
InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
MachineType: Acer Aspire VN7-571G
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=f14ce4c9-7f09-4fad-bad6-63ac178b20f0 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.127.15
Tags: rafaela
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/12/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire VN7-571G
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-571G:pvrV1.08:rvnAcer:rnAspireVN7-571G:rvrV1.08:cvnAcer:ct10:cvrV1.08:
dmi.product.name: Aspire VN7-571G
dmi.product.version: V1.08
dmi.sys.vendor: Acer
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References
