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[Winfried Pohl <Winfried_Pohl@xxxxxxxx>]

apport information

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https://bugs.launchpad.net/bugs/1489820

Title:
  kernel 3.19 and frozen screen

Status in linux package in Ubuntu:
  Confirmed

Bug description:
   ~ $ uname -a
  Linux user-Aspire-VN7-571G 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

   $ lsb_release -rd
  Description:	Linux Mint 17.2 Rafaela
  Release:	17.2

  I installed kernel 3.19 to solve the problems which are reported under
  https://bugs.launchpad.net/bugs/1383184. At least I could solve this.

  Since that time it occurs from time to time, that the screen freezes
  no matter which application I am just running. The only way out is to
  press the power bottom and to restart the computer.

   ubuntu-bug linux shows:

  ProblemType: Bug
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CurrentDesktop: X-Cinnamon
  Date: Fri Aug 28 12:07:10 2015
  Dependencies:
   adduser 3.113+nmu3ubuntu3
   apt-utils 1.0.1ubuntu2.10
   base-passwd 3.5.33
   busybox-initramfs 1:1.21.0-1ubuntu1
   coreutils 8.21-1ubuntu5.1
   cpio 2.11+dfsg-1ubuntu1.1
   dbus 1.6.18-0ubuntu4.3
   debconf 1.5.51ubuntu2
   debconf-i18n 1.5.51ubuntu2
   debianutils 4.4
   dmsetup 2:1.02.77-6ubuntu2
   dpkg 1.17.5ubuntu5.4 [modified: sbin/start-stop-daemon]
   e2fslibs 1.42.9-3ubuntu1.2
   e2fsprogs 1.42.9-3ubuntu1.2
   findutils 4.4.2-7
   gcc-4.8-base 4.8.4-2ubuntu1~14.04
   gcc-4.9-base 4.9.1-0ubuntu1
   gettext-base 0.18.3.1-1ubuntu3
   grub-common 2.02~beta2-9ubuntu1.3
   grub-gfxpayload-lists 0.6
   grub-pc 2.02~beta2-9ubuntu1.3
   grub-pc-bin 2.02~beta2-9ubuntu1.3
   grub2-common 2.02~beta2-9ubuntu1.3
   ifupdown 0.7.47.2ubuntu4.1
   initramfs-tools 0.103ubuntu4.2
   initramfs-tools-bin 0.103ubuntu4.2
   initscripts 2.88dsf-41ubuntu6.2
   insserv 1.14.0-5ubuntu2
   iproute2 3.12.0-2ubuntu1
   isc-dhcp-client 4.2.4-7ubuntu12.3
   isc-dhcp-common 4.2.4-7ubuntu12.3
   klibc-utils 2.0.3-0ubuntu1
   kmod 15-0ubuntu6
   libacl1 2.2.52-1
   libapparmor1 2.8.95~2430-0ubuntu5.3
   libapt-inst1.5 1.0.1ubuntu2.10
   libapt-pkg4.12 1.0.1ubuntu2.10
   libasprintf0c2 0.18.3.1-1ubuntu3
   libattr1 1:2.4.47-1ubuntu1
   libaudit-common 1:2.3.2-2ubuntu1
   libaudit1 1:2.3.2-2ubuntu1
   libblkid1 2.20.1-5.1ubuntu20.6
   libbz2-1.0 1.0.6-5
   libc6 2.19-0ubuntu6.6
   libcap2 1:2.24-0ubuntu2
   libcgmanager0 0.24-0ubuntu7.3
   libcomerr2 1.42.9-3ubuntu1.2
   libdb5.3 5.3.28-3ubuntu3
   libdbus-1-3 1.6.18-0ubuntu4.3
   libdebconfclient0 0.187ubuntu1
   libdevmapper1.02.1 2:1.02.77-6ubuntu2
   libdrm2 2.4.60-2~ubuntu14.04.1
   libexpat1 2.1.0-4ubuntu1
   libfreetype6 2.5.2-1ubuntu2.4
   libfuse2 2.9.2-4ubuntu4.14.04.1
   libgcc1 1:4.9.1-0ubuntu1
   libgpm2 1.20.4-6.1
   libjson-c2 0.11-3ubuntu1.2
   libjson0 0.11-3ubuntu1.2
   libklibc 2.0.3-0ubuntu1
   libkmod2 15-0ubuntu6
   liblocale-gettext-perl 1.05-7build3
   liblzma5 5.1.1alpha+20120614-2ubuntu2
   libmount1 2.20.1-5.1ubuntu20.6
   libncurses5 5.9+20140118-1ubuntu1
   libncursesw5 5.9+20140118-1ubuntu1
   libnih-dbus1 1.0.3-4ubuntu25
   libnih1 1.0.3-4ubuntu25
   libpam-modules 1.1.8-1ubuntu2
   libpam-modules-bin 1.1.8-1ubuntu2
   libpam-runtime 1.1.8-1ubuntu2
   libpam-systemd 204-5ubuntu20.13
   libpam0g 1.1.8-1ubuntu2
   libpcre3 1:8.31-2ubuntu2.1
   libplymouth2 0.8.8-0ubuntu17.1
   libpng12-0 1.2.50-1ubuntu2
   libprocps3 1:3.3.9-1ubuntu2.2
   libselinux1 2.2.2-1ubuntu0.1
   libsemanage-common 2.2-1
   libsemanage1 2.2-1
   libsepol1 2.2-1ubuntu0.1
   libslang2 2.2.4-15ubuntu1
   libss2 1.42.9-3ubuntu1.2
   libstdc++6 4.8.4-2ubuntu1~14.04
   libsystemd-daemon0 204-5ubuntu20.13
   libsystemd-login0 204-5ubuntu20.13
   libtext-charwidth-perl 0.04-7build3
   libtext-iconv-perl 1.7-5build2
   libtext-wrapi18n-perl 0.06-7
   libtinfo5 5.9+20140118-1ubuntu1
   libudev1 204-5ubuntu20.13
   libustr-1.0-1 1.0.4-3ubuntu2
   libuuid1 2.20.1-5.1ubuntu20.6
   libxtables10 1.4.21-1ubuntu1
   lsb-base 4.1+Debian11ubuntu6mint1 [origin: linuxmint]
   makedev 2.3.1-93ubuntu1
   module-init-tools 15-0ubuntu6
   mount 2.20.1-5.1ubuntu20.6
   mountall 2.53
   multiarch-support 2.19-0ubuntu6.6
   netbase 5.2
   os-prober 1.63ubuntu1
   passwd 1:4.1.5.1-1ubuntu9.1
   perl-base 5.18.2-2ubuntu1
   plymouth 0.8.8-0ubuntu17.1
   plymouth-theme-ubuntu-text 0.8.8-0ubuntu17.1
   procps 1:3.3.9-1ubuntu2.2
   psmisc 22.20-1ubuntu2
   sensible-utils 0.0.9
   systemd-services 204-5ubuntu20.13
   sysv-rc 2.88dsf-41ubuntu6.2
   sysvinit-utils 2.88dsf-41ubuntu6.2
   tar 1.27.1-1
   tzdata 2015f-0ubuntu0.14.04
   ucf 3.0027+nmu1
   udev 204-5ubuntu20.13
   upstart 1.12.1-0ubuntu4.2
   util-linux 2.20.1-5.1ubuntu20.6
   uuid-runtime 2.20.1-5.1ubuntu20.6
   zlib1g 1:1.2.8.dfsg-1ubuntu1
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-06-21 (67 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
  NonfreeKernelModules: nvidia
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   LC_TIME=de_DE.UTF-8
   LC_MONETARY=de_DE.UTF-8
   TERM=xterm
   PATH=(custom, no user)
   LC_ADDRESS=de_DE.UTF-8
   XDG_RUNTIME_DIR=<set>
   LC_TELEPHONE=de_DE.UTF-8
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
   LC_NAME=de_DE.UTF-8
   LC_MEASUREMENT=de_DE.UTF-8
   LC_IDENTIFICATION=de_DE.UTF-8
   LC_NUMERIC=de_DE.UTF-8
   LC_PAPER=de_DE.UTF-8
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  SourcePackage: linux-lts-vivid
  Tags: third-party-packages rafaela
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  winfried   2369 F.... pulseaudio
   /dev/snd/controlC0:  winfried   2369 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=adf236db-7d43-48b9-a57e-10058dd66a55
  InstallationDate: Installed on 2015-06-21 (67 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
  MachineType: Acer Aspire VN7-571G
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=f14ce4c9-7f09-4fad-bad6-63ac178b20f0 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.15
  Tags:  rafaela
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/12/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-571G
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-571G:pvrV1.08:rvnAcer:rnAspireVN7-571G:rvrV1.08:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: Aspire VN7-571G
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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