kernel-packages team mailing list archive

[Francois D <ubuntuone@xxxxxxxxx>]

I'm experiencing the same issue. When using kernel 3.17 everything's
fine but with kernel 3.18 or 3.19 the screen goes black intermittently
but pretty often.

If I change the brightness of my screen I can see the black goes a bit
brighter if that makes sense. Sometimes I can press the sleep button and
it goes to sleep. However when it comes back it goes into the black
screen soon enough and most of the time the sleep button doesn't react
anymore.

One other thing I managed to nailed down is when I used a secondary
monitor instead of my laptop one, nothing goes wrong.

Hope this helps.

Francois

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https://bugs.launchpad.net/bugs/1489820

Title:
  kernel 3.19 and frozen screen

Status in linux package in Ubuntu:
  Confirmed

Bug description:
   ~ $ uname -a
  Linux user-Aspire-VN7-571G 3.19.0-25-generic #26~14.04.1-Ubuntu SMP Fri Jul 24 21:16:20 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

   $ lsb_release -rd
  Description:	Linux Mint 17.2 Rafaela
  Release:	17.2

  I installed kernel 3.19 to solve the problems which are reported under
  https://bugs.launchpad.net/bugs/1383184. At least I could solve this.

  Since that time it occurs from time to time, that the screen freezes
  no matter which application I am just running. The only way out is to
  press the power bottom and to restart the computer.

   ubuntu-bug linux shows:

  ProblemType: Bug
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CurrentDesktop: X-Cinnamon
  Date: Fri Aug 28 12:07:10 2015
  Dependencies:
   adduser 3.113+nmu3ubuntu3
   apt-utils 1.0.1ubuntu2.10
   base-passwd 3.5.33
   busybox-initramfs 1:1.21.0-1ubuntu1
   coreutils 8.21-1ubuntu5.1
   cpio 2.11+dfsg-1ubuntu1.1
   dbus 1.6.18-0ubuntu4.3
   debconf 1.5.51ubuntu2
   debconf-i18n 1.5.51ubuntu2
   debianutils 4.4
   dmsetup 2:1.02.77-6ubuntu2
   dpkg 1.17.5ubuntu5.4 [modified: sbin/start-stop-daemon]
   e2fslibs 1.42.9-3ubuntu1.2
   e2fsprogs 1.42.9-3ubuntu1.2
   findutils 4.4.2-7
   gcc-4.8-base 4.8.4-2ubuntu1~14.04
   gcc-4.9-base 4.9.1-0ubuntu1
   gettext-base 0.18.3.1-1ubuntu3
   grub-common 2.02~beta2-9ubuntu1.3
   grub-gfxpayload-lists 0.6
   grub-pc 2.02~beta2-9ubuntu1.3
   grub-pc-bin 2.02~beta2-9ubuntu1.3
   grub2-common 2.02~beta2-9ubuntu1.3
   ifupdown 0.7.47.2ubuntu4.1
   initramfs-tools 0.103ubuntu4.2
   initramfs-tools-bin 0.103ubuntu4.2
   initscripts 2.88dsf-41ubuntu6.2
   insserv 1.14.0-5ubuntu2
   iproute2 3.12.0-2ubuntu1
   isc-dhcp-client 4.2.4-7ubuntu12.3
   isc-dhcp-common 4.2.4-7ubuntu12.3
   klibc-utils 2.0.3-0ubuntu1
   kmod 15-0ubuntu6
   libacl1 2.2.52-1
   libapparmor1 2.8.95~2430-0ubuntu5.3
   libapt-inst1.5 1.0.1ubuntu2.10
   libapt-pkg4.12 1.0.1ubuntu2.10
   libasprintf0c2 0.18.3.1-1ubuntu3
   libattr1 1:2.4.47-1ubuntu1
   libaudit-common 1:2.3.2-2ubuntu1
   libaudit1 1:2.3.2-2ubuntu1
   libblkid1 2.20.1-5.1ubuntu20.6
   libbz2-1.0 1.0.6-5
   libc6 2.19-0ubuntu6.6
   libcap2 1:2.24-0ubuntu2
   libcgmanager0 0.24-0ubuntu7.3
   libcomerr2 1.42.9-3ubuntu1.2
   libdb5.3 5.3.28-3ubuntu3
   libdbus-1-3 1.6.18-0ubuntu4.3
   libdebconfclient0 0.187ubuntu1
   libdevmapper1.02.1 2:1.02.77-6ubuntu2
   libdrm2 2.4.60-2~ubuntu14.04.1
   libexpat1 2.1.0-4ubuntu1
   libfreetype6 2.5.2-1ubuntu2.4
   libfuse2 2.9.2-4ubuntu4.14.04.1
   libgcc1 1:4.9.1-0ubuntu1
   libgpm2 1.20.4-6.1
   libjson-c2 0.11-3ubuntu1.2
   libjson0 0.11-3ubuntu1.2
   libklibc 2.0.3-0ubuntu1
   libkmod2 15-0ubuntu6
   liblocale-gettext-perl 1.05-7build3
   liblzma5 5.1.1alpha+20120614-2ubuntu2
   libmount1 2.20.1-5.1ubuntu20.6
   libncurses5 5.9+20140118-1ubuntu1
   libncursesw5 5.9+20140118-1ubuntu1
   libnih-dbus1 1.0.3-4ubuntu25
   libnih1 1.0.3-4ubuntu25
   libpam-modules 1.1.8-1ubuntu2
   libpam-modules-bin 1.1.8-1ubuntu2
   libpam-runtime 1.1.8-1ubuntu2
   libpam-systemd 204-5ubuntu20.13
   libpam0g 1.1.8-1ubuntu2
   libpcre3 1:8.31-2ubuntu2.1
   libplymouth2 0.8.8-0ubuntu17.1
   libpng12-0 1.2.50-1ubuntu2
   libprocps3 1:3.3.9-1ubuntu2.2
   libselinux1 2.2.2-1ubuntu0.1
   libsemanage-common 2.2-1
   libsemanage1 2.2-1
   libsepol1 2.2-1ubuntu0.1
   libslang2 2.2.4-15ubuntu1
   libss2 1.42.9-3ubuntu1.2
   libstdc++6 4.8.4-2ubuntu1~14.04
   libsystemd-daemon0 204-5ubuntu20.13
   libsystemd-login0 204-5ubuntu20.13
   libtext-charwidth-perl 0.04-7build3
   libtext-iconv-perl 1.7-5build2
   libtext-wrapi18n-perl 0.06-7
   libtinfo5 5.9+20140118-1ubuntu1
   libudev1 204-5ubuntu20.13
   libustr-1.0-1 1.0.4-3ubuntu2
   libuuid1 2.20.1-5.1ubuntu20.6
   libxtables10 1.4.21-1ubuntu1
   lsb-base 4.1+Debian11ubuntu6mint1 [origin: linuxmint]
   makedev 2.3.1-93ubuntu1
   module-init-tools 15-0ubuntu6
   mount 2.20.1-5.1ubuntu20.6
   mountall 2.53
   multiarch-support 2.19-0ubuntu6.6
   netbase 5.2
   os-prober 1.63ubuntu1
   passwd 1:4.1.5.1-1ubuntu9.1
   perl-base 5.18.2-2ubuntu1
   plymouth 0.8.8-0ubuntu17.1
   plymouth-theme-ubuntu-text 0.8.8-0ubuntu17.1
   procps 1:3.3.9-1ubuntu2.2
   psmisc 22.20-1ubuntu2
   sensible-utils 0.0.9
   systemd-services 204-5ubuntu20.13
   sysv-rc 2.88dsf-41ubuntu6.2
   sysvinit-utils 2.88dsf-41ubuntu6.2
   tar 1.27.1-1
   tzdata 2015f-0ubuntu0.14.04
   ucf 3.0027+nmu1
   udev 204-5ubuntu20.13
   upstart 1.12.1-0ubuntu4.2
   util-linux 2.20.1-5.1ubuntu20.6
   uuid-runtime 2.20.1-5.1ubuntu20.6
   zlib1g 1:1.2.8.dfsg-1ubuntu1
  DistroRelease: Ubuntu 14.04
  InstallationDate: Installed on 2015-06-21 (67 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
  NonfreeKernelModules: nvidia
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26~14.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   LC_TIME=de_DE.UTF-8
   LC_MONETARY=de_DE.UTF-8
   TERM=xterm
   PATH=(custom, no user)
   LC_ADDRESS=de_DE.UTF-8
   XDG_RUNTIME_DIR=<set>
   LC_TELEPHONE=de_DE.UTF-8
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
   LC_NAME=de_DE.UTF-8
   LC_MEASUREMENT=de_DE.UTF-8
   LC_IDENTIFICATION=de_DE.UTF-8
   LC_NUMERIC=de_DE.UTF-8
   LC_PAPER=de_DE.UTF-8
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  SourcePackage: linux-lts-vivid
  Tags: third-party-packages rafaela
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  _MarkForUpload: True
  --- 
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  winfried   2369 F.... pulseaudio
   /dev/snd/controlC0:  winfried   2369 F.... pulseaudio
  CurrentDesktop: X-Cinnamon
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=adf236db-7d43-48b9-a57e-10058dd66a55
  InstallationDate: Installed on 2015-06-21 (67 days ago)
  InstallationMedia: Linux Mint 17.2 "Rafaela" - Release amd64 20150614
  MachineType: Acer Aspire VN7-571G
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=f14ce4c9-7f09-4fad-bad6-63ac178b20f0 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.15
  Tags:  rafaela
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm bumblebee cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/12/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.08
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire VN7-571G
  dmi.board.vendor: Acer
  dmi.board.version: V1.08
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd09/12/2014:svnAcer:pnAspireVN7-571G:pvrV1.08:rvnAcer:rnAspireVN7-571G:rvrV1.08:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: Aspire VN7-571G
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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