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[Bug 1490316] [NEW] [Hewlett-Packard HP ProBook 6540b] suspend/resume failure

 

Public bug reported:

after resume of my laptop I could not work and system hung. After a
reboot everything seemed to work fine again.

bas@LTP-CND0231LHY:~$ cat /proc/version_signature
Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24

This is a 14.04 ubuntu machine. And always patched to the latest bit.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-62-generic 3.13.0-62.102
ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
Uname: Linux 3.13.0-62-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.4-0ubuntu1~ubuntu14.04.1~c42.ppa1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  bas        2412 F.... pulseaudio
Date: Sun Aug 30 17:38:59 2015
DuplicateSignature: suspend/resume:Hewlett-Packard HP ProBook 6540b:68CDD Ver. F.20
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=2d40e31a-69bf-422b-85a8-042f79129d0f
InstallationDate: Installed on 2014-08-15 (380 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP ProBook 6540b
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=627e268c-309b-4300-bcc3-a4726bbd3a11 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-62-generic N/A
 linux-backports-modules-3.13.0-62-generic  N/A
 linux-firmware                             1.127.15
SourcePackage: linux
Title: [Hewlett-Packard HP ProBook 6540b] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 09/05/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CDD Ver. F.20
dmi.board.name: 1722
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 29.37
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CDDVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPProBook6540b:pvr:rvnHewlett-Packard:rn1722:rvrKBCVersion29.37:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ProBook 6540b
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend third-party-packages trusty

** Attachment added: "lspci-vnvn.log"
   https://bugs.launchpad.net/bugs/1490316/+attachment/4454668/+files/lspci-vnvn.log

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https://bugs.launchpad.net/bugs/1490316

Title:
  [Hewlett-Packard HP ProBook 6540b] suspend/resume failure

Status in linux package in Ubuntu:
  New

Bug description:
  after resume of my laptop I could not work and system hung. After a
  reboot everything seemed to work fine again.

  bas@LTP-CND0231LHY:~$ cat /proc/version_signature
  Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24

  This is a 14.04 ubuntu machine. And always patched to the latest bit.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-62-generic 3.13.0-62.102
  ProcVersionSignature: Ubuntu 3.13.0-62.102-generic 3.13.11-ckt24
  Uname: Linux 3.13.0-62-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.4-0ubuntu1~ubuntu14.04.1~c42.ppa1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bas        2412 F.... pulseaudio
  Date: Sun Aug 30 17:38:59 2015
  DuplicateSignature: suspend/resume:Hewlett-Packard HP ProBook 6540b:68CDD Ver. F.20
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=2d40e31a-69bf-422b-85a8-042f79129d0f
  InstallationDate: Installed on 2014-08-15 (380 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP ProBook 6540b
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-62-generic root=UUID=627e268c-309b-4300-bcc3-a4726bbd3a11 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-62-generic N/A
   linux-backports-modules-3.13.0-62-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  Title: [Hewlett-Packard HP ProBook 6540b] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 09/05/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CDD Ver. F.20
  dmi.board.name: 1722
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 29.37
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CDDVer.F.20:bd09/05/2011:svnHewlett-Packard:pnHPProBook6540b:pvr:rvnHewlett-Packard:rn1722:rvrKBCVersion29.37:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 6540b
  dmi.sys.vendor: Hewlett-Packard

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