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Message #132678
[Bug 1490846] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1490846
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: trusty
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https://bugs.launchpad.net/bugs/1490846
Title:
consistent kernel panic with 3.13.0-62-generic and other errors -
fails to boot
Status in linux package in Ubuntu:
Incomplete
Bug description:
consistent kernel panic with 3.13.0-62-generic and other errors - fails to boot
System: Inspiron 3451
Dell Inspiron 3000 14" with native Ubuntu 14.04
I tried to report it on the dell support forum and included pictures:
http://en.community.dell.com/support-forums/software-os/f/3525/t/19648359
basically a lot is going on and i (and other people) are having
consistent kernel panics with the latest kernel update
(3.13.0-62-generic). I took multiple pictures with my camera. here are
the various errors i have seen:
BUG: soft lockup - CPU2 stuck for 23s! [swapper/0:1]
fixing recursive fault but reboot is needed!
perf samples too long, lowering kernel.perf_event_max_sample rate to
Kernel panic - not syncing: Attempted to kill init!
exitcode=0x00000009
"ubuntu-bug linux" failed and said: "problem in linux-image-3.13.0-38-generic"
1) cat /proc/version_signature > version.log
2) sudo lspci -vnvn > lspci-vnvn.log
neither of the above commands did anything.
andrew@andrew-Inspiron-3451:~$ lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
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References