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[Bug 1490846] ProcCpuinfo.txt

 

apport information

** Attachment added: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/bugs/1490846/+attachment/4455726/+files/ProcCpuinfo.txt

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https://bugs.launchpad.net/bugs/1490846

Title:
  consistent kernel panic with 3.13.0-62-generic and other errors -
  fails to boot

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  consistent kernel panic with 3.13.0-62-generic and other errors -  fails to boot
  System: Inspiron 3451
  Dell Inspiron 3000 14" with native Ubuntu 14.04

  I tried to report it on the dell support forum and included pictures:
  http://en.community.dell.com/support-forums/software-os/f/3525/t/19648359

  basically a lot is going on and i (and other people) are having
  consistent kernel panics with the latest kernel update
  (3.13.0-62-generic). I took multiple pictures with my camera. here are
  the various errors i have seen:

  BUG: soft lockup - CPU2 stuck for 23s! [swapper/0:1]

  fixing recursive fault but reboot is needed!

  perf samples too long, lowering kernel.perf_event_max_sample rate to

  Kernel panic - not syncing: Attempted to kill init!
  exitcode=0x00000009

  
   "ubuntu-bug linux" failed and said: "problem in linux-image-3.13.0-38-generic"

  
  1) cat /proc/version_signature > version.log
  2) sudo lspci -vnvn > lspci-vnvn.log

  neither of the above commands did anything.

  andrew@andrew-Inspiron-3451:~$ lsb_release -rd
  Description:	Ubuntu 14.04.3 LTS
  Release:	14.04
  --- 
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andrew     1958 F.... pulseaudio
  CurrentDesktop: Unity
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=3900a3b9-968f-4512-9dca-9298d1d08642
  InstallationDate: Installed on 2015-08-12 (19 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  MachineType: Dell Inc. Inspiron 3451
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-38-generic.efi.signed root=UUID=9bdc3568-3cad-4863-9774-f7dfe98b7b7d ro quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1
  ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-38-generic N/A
   linux-backports-modules-3.13.0-38-generic  N/A
   linux-firmware                             1.127.15
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0H4MK6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3451
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  andrew     1958 F.... pulseaudio
  CurrentDesktop: Unity
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=3900a3b9-968f-4512-9dca-9298d1d08642
  InstallationDate: Installed on 2015-08-12 (19 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  MachineType: Dell Inc. Inspiron 3451
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-38-generic.efi.signed root=UUID=9bdc3568-3cad-4863-9774-f7dfe98b7b7d ro quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1
  ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-38-generic N/A
   linux-backports-modules-3.13.0-38-generic  N/A
   linux-firmware                             1.127.15
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-38-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 12/05/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.name: 0H4MK6
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3451
  dmi.product.version: A00
  dmi.sys.vendor: Dell Inc.

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