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Message #132786
[Bug 1490846] Re: consistent kernel panic with 3.13.0-62-generic and other errors - fails to boot
Do the panics stop happening if you boot the prior kernel version?
YES. The old kernel seems to boot fine. The new kernel kernel panics
with a flashing caps lock led almost every time.
andrew@andrew-Inspiron-3451:~$ apport-collect 1490846
dpkg-query: no packages found matching linux
Would it be possible for you to test the latest upstream stable kernel?
I will try if i can figure out how.
** Changed in: linux (Ubuntu)
Status: Incomplete => Confirmed
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https://bugs.launchpad.net/bugs/1490846
Title:
consistent kernel panic with 3.13.0-62-generic and other errors -
fails to boot
Status in linux package in Ubuntu:
Confirmed
Bug description:
consistent kernel panic with 3.13.0-62-generic and other errors - fails to boot
System: Inspiron 3451
Dell Inspiron 3000 14" with native Ubuntu 14.04
I tried to report it on the dell support forum and included pictures:
http://en.community.dell.com/support-forums/software-os/f/3525/t/19648359
basically a lot is going on and i (and other people) are having
consistent kernel panics with the latest kernel update
(3.13.0-62-generic). I took multiple pictures with my camera. here are
the various errors i have seen:
BUG: soft lockup - CPU2 stuck for 23s! [swapper/0:1]
fixing recursive fault but reboot is needed!
perf samples too long, lowering kernel.perf_event_max_sample rate to
Kernel panic - not syncing: Attempted to kill init!
exitcode=0x00000009
"ubuntu-bug linux" failed and said: "problem in linux-image-3.13.0-38-generic"
1) cat /proc/version_signature > version.log
2) sudo lspci -vnvn > lspci-vnvn.log
neither of the above commands did anything.
andrew@andrew-Inspiron-3451:~$ lsb_release -rd
Description: Ubuntu 14.04.3 LTS
Release: 14.04
---
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andrew 1958 F.... pulseaudio
CurrentDesktop: Unity
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3900a3b9-968f-4512-9dca-9298d1d08642
InstallationDate: Installed on 2015-08-12 (19 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-38-generic.efi.signed root=UUID=9bdc3568-3cad-4863-9774-f7dfe98b7b7d ro quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1
ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-38-generic N/A
linux-backports-modules-3.13.0-38-generic N/A
linux-firmware 1.127.15
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0H4MK6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: andrew 1958 F.... pulseaudio
CurrentDesktop: Unity
DistributionChannelDescriptor:
# This is a distribution channel descriptor
# For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-trusty-amd64-20140620-0
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=3900a3b9-968f-4512-9dca-9298d1d08642
InstallationDate: Installed on 2015-08-12 (19 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
MachineType: Dell Inc. Inspiron 3451
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-38-generic.efi.signed root=UUID=9bdc3568-3cad-4863-9774-f7dfe98b7b7d ro quiet splash radeon.modeset=0 nouveau.modeset=0 video.use_native_backlight=1
ProcVersionSignature: Ubuntu 3.13.0-38.65somerville1-generic 3.13.11.9
RelatedPackageVersions:
linux-restricted-modules-3.13.0-38-generic N/A
linux-backports-modules-3.13.0-38-generic N/A
linux-firmware 1.127.15
StagingDrivers: rts5139
Tags: trusty staging
Uname: Linux 3.13.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 12/05/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A00
dmi.board.name: 0H4MK6
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA00:bd12/05/2014:svnDellInc.:pnInspiron3451:pvrA00:rvnDellInc.:rn0H4MK6:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Inspiron 3451
dmi.product.version: A00
dmi.sys.vendor: Dell Inc.
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