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[Bug 177235] Re: slow USB 2.0 drive: it's mounted as USB 1.0, not USB 2.0!

 

Albert Cardona, this bug was reported a while ago and there hasn't been
any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** This bug is no longer a duplicate of bug 500069
   USB file transfer causes system freezes; ops take hours instead of minutes

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Attachment removed: "lsmod-lsusb-lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/177235/+attachment/528930/+files/lsmod-lsusb-lspci.txt

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https://bugs.launchpad.net/bugs/177235

Title:
  slow USB 2.0 drive: it's mounted as USB 1.0, not USB 2.0!

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  
  In gutsy 7.10 dist-upgraded to the max:

  Ubuntu 64-bit sometimes does not mount USB 2.0 devices as 2.0.

  1) plugin in the USB drive
  2) mount it if not automounted (sometimes it doesn't)
  3) right-click, properties in nautilus, go to drive tab, see speed "12 Mbps"
  4) umount it, unplug it
  5) sudo rmmod ehci_hcd
  6) plugin the USB drive
  7) sudo modprobe ehci_hcd
  8) mount it if not automounted
  9) right-click, properties in nautilus, go to drive tab, see speed "480 Mbps"

  Something is horribly wrong at recognizing the proper USB speed mode
  of external drives.

  From /var/log/messages: note how the first time the drive is mounted properly as high speed, the second time as slow, then as high speed again with the trick of modprobe'ing the ehci_hcd driver.
  Somehow, the second time the driver sees the same USB hard drive, it fails to recognize it as USB 2.0.
  (when I modprobe the driver, the USB mouse and keyboard are also recognized, don't be confused by these).

  If you need more info let me know.

  
  Dec 18 11:46:50 instar kernel: [1089450.444192] usb 1-2: USB disconnect, address 3
  Dec 18 11:47:23 instar kernel: [1089483.715043] ehci_hcd 0000:00:1d.7: remove, state 4
  Dec 18 11:47:23 instar kernel: [1089483.715053] usb usb5: USB disconnect, address 1
  Dec 18 11:47:23 instar kernel: [1089483.719139] ehci_hcd 0000:00:1d.7: USB bus 5 deregistered
  Dec 18 11:47:23 instar kernel: [1089483.720334] ACPI: PCI interrupt for device 0000:00:1d.7 disabled
  Dec 18 11:47:45 instar kernel: [1089505.912002] usb 1-2: new full speed USB device using uhci_hcd and address 4
  Dec 18 11:47:45 instar kernel: [1089506.134623] usb 1-2: configuration #1 chosen from 1 choice
  Dec 18 11:47:45 instar kernel: [1089506.137630] scsi7 : SCSI emulation for USB Mass Storage devices
  Dec 18 11:47:50 instar kernel: [1089511.132544] scsi 7:0:0:0: Direct-Access     SEAGATE  ST3320820A       3.AA PQ: 0 ANSI: 2
  Dec 18 11:47:50 instar kernel: [1089511.137515] sd 7:0:0:0: [sde] 625142448 512-byte hardware sectors (320073 MB)
  Dec 18 11:47:50 instar kernel: [1089511.142502] sd 7:0:0:0: [sde] Write Protect is off
  Dec 18 11:47:50 instar kernel: [1089511.147491] sd 7:0:0:0: [sde] 625142448 512-byte hardware sectors (320073 MB)
  Dec 18 11:47:50 instar kernel: [1089511.152399] sd 7:0:0:0: [sde] Write Protect is off
  Dec 18 11:47:50 instar kernel: [1089511.152410]  sde: sde1
  Dec 18 11:47:50 instar kernel: [1089511.171501] sd 7:0:0:0: [sde] Attached SCSI disk
  Dec 18 11:47:50 instar kernel: [1089511.171542] sd 7:0:0:0: Attached scsi generic sg5 type 0
  Dec 18 11:48:12 instar kernel: [1089532.675957] ACPI: PCI Interrupt 0000:00:1d.7[A] -> GSI 20 (level, low) -> IRQ 20
  Dec 18 11:48:12 instar kernel: [1089532.677029] ehci_hcd 0000:00:1d.7: EHCI Host Controller
  Dec 18 11:48:12 instar kernel: [1089532.677207] ehci_hcd 0000:00:1d.7: new USB bus registered, assigned bus number 5
  Dec 18 11:48:12 instar kernel: [1089532.677244] ehci_hcd 0000:00:1d.7: debug port 1
  Dec 18 11:48:12 instar kernel: [1089532.677262] ehci_hcd 0000:00:1d.7: irq 20, io mem 0xffafbc00
  Dec 18 11:48:12 instar kernel: [1089532.682397] ehci_hcd 0000:00:1d.7: USB 2.0 started, EHCI 1.00, driver 10 Dec 2004
  Dec 18 11:48:12 instar kernel: [1089532.682516] usb usb5: configuration #1 chosen from 1 choice
  Dec 18 11:48:12 instar kernel: [1089532.682548] hub 5-0:1.0: USB hub found
  Dec 18 11:48:12 instar kernel: [1089532.682559] hub 5-0:1.0: 8 ports detected
  Dec 18 11:48:12 instar kernel: [1089533.022143] usb 5-2: new high speed USB device using ehci_hcd and address 2
  Dec 18 11:48:12 instar kernel: [1089533.154844] usb 5-2: configuration #1 chosen from 1 choice
  Dec 18 11:48:12 instar kernel: [1089533.155098] scsi8 : SCSI emulation for USB Mass Storage devices
  Dec 18 11:48:13 instar kernel: [1089533.521886] usb 1-2: USB disconnect, address 4
  Dec 18 11:48:13 instar kernel: [1089533.649595] usb 2-1: USB disconnect, address 3
  Dec 18 11:48:13 instar kernel: [1089533.889048] usb 2-1: new low speed USB device using uhci_hcd and address 4
  Dec 18 11:48:13 instar kernel: [1089534.065223] usb 2-1: configuration #1 chosen from 1 choice
  Dec 18 11:48:13 instar kernel: [1089534.082362] input: Logitech USB Receiver as /class/input/input12
  Dec 18 11:48:13 instar kernel: [1089534.082393] input: USB HID v1.10 Keyboard [Logitech USB Receiver] on usb-0000:00:1d.1-1
  Dec 18 11:48:13 instar kernel: [1089534.111043] /build/buildd/linux-source-2.6.22-2.6.22/drivers/hid/usbhid/hid-core.c: Fixing up Logitech keyboard report descriptor
  Dec 18 11:48:13 instar kernel: [1089534.111596] input: Logitech USB Receiver as /class/input/input13
  Dec 18 11:48:13 instar kernel: [1089534.111651] input,hiddev96: USB HID v1.10 Mouse [Logitech USB Receiver] on usb-0000:00:1d.1-1
  Dec 18 11:48:13 instar kernel: [1089534.289736] usb 3-2: reset low speed USB device using uhci_hcd and address 8
  Dec 18 11:48:17 instar kernel: [1089538.146023] scsi 8:0:0:0: Direct-Access     SEAGATE  ST3320820A       3.AA PQ: 0 ANSI: 2
  Dec 18 11:48:17 instar kernel: [1089538.147625] sd 8:0:0:0: [sde] 625142448 512-byte hardware sectors (320073 MB)
  Dec 18 11:48:17 instar kernel: [1089538.148498] sd 8:0:0:0: [sde] Write Protect is off
  Dec 18 11:48:17 instar kernel: [1089538.149495] sd 8:0:0:0: [sde] 625142448 512-byte hardware sectors (320073 MB)
  Dec 18 11:48:17 instar kernel: [1089538.150369] sd 8:0:0:0: [sde] Write Protect is off
  Dec 18 11:48:17 instar kernel: [1089538.150378]  sde: sde1
  Dec 18 11:48:17 instar kernel: [1089538.152674] sd 8:0:0:0: [sde] Attached SCSI disk
  Dec 18 11:48:17 instar kernel: [1089538.152715] sd 8:0:0:0: Attached scsi generic sg5 type 0

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