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[Bug 1491424] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1491424

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1491424

Title:
  [Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Seems similar to
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925 and
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1346269

  System will hang at dw_dmac INTL9C60:00: invalid resource

  Adding the following to /etc/modprobe.d/blacklist.conf bypasses the issue and the laptop works without issue:
  blacklist dw_dmac
  blacklist dw_dmac_core

  Version: Ubuntu 3.19.0-15.15-generic 3.19.3

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References