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[Bug 1491761] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1491761

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1491761

Title:
  Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E
  PCI Express Fast Ethernet controller (rev 02) not working in 14.04 and
  15.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  <info> (eth0): carrier is OFF
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): new Ethernet device (driver: 'r8169' ifindex: 2)
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): exported as /org/freedesktop/NetworkManager/Devices/1
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
  Sep  2 20:00:32 cq71 NetworkManager[579]: <error> [1441216832.927980] [platform/nm-linux-platform.c:2250] link_change(): Netlink error changing link 2:  <UP> mtu 0 (1) driver 'r8169' udi '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0/net/eth0': Invalid address for specified address family
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): preparing device

  r8169 0000:03:00.0 eth0: RTL8102e at 0xffffc90004778000,
  00:00:00:00:00:00, XID 04c00000 IRQ 27

  03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
  	Subsystem: Hewlett-Packard Company Device 306c
  	Kernel driver in use: r8169

    *-network DISABLED
         description: Ethernet interface
         product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
         vendor: Realtek Semiconductor Co., Ltd.
         physical id: 0
         bus info: pci@0000:03:00.0
         logical name: eth0
         version: 02
         size: 100Mbit/s
         capacity: 100Mbit/s
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
         configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=100Mbit/s
         resources: irq:27 ioport:2000(size=256) memory:d4010000-d4010fff memory:d4000000-d400ffff memory:d5000000-d500ffff

  i compiled the r8101 module from here:
  http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false

  after i put in a "cloned mac adress" the card is functional.
  there is also an old bug report of this:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/256331

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References