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[Bug 1492113] [NEW] Screen freeze when watching video in VLC or Firefox

 

Public bug reported:

Screen freezes when I watch video in VLC media player or viewing media
on browser like Firefox. Moving mouse is of no use and Ctrl + Alt + T
short cut does not launch terminal. But I Could hear the audio even
after screen freeze.

If I press Ctrl + Alt + F1 and wait for several minutes switches to
console. I then kill the 100% cpu process (like VLC or Firefox) then
switching to GUI (CTRL-ALT-F7) brings back the screen and I am able to
work as usual or sometimes returns to login screen.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-63-generic 3.13.0-63.103
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic i686
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  john      25483 F.... pulseaudio
 /dev/snd/controlC0:  john      25483 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Sep  4 02:16:28 2015
HibernationDevice: RESUME=UUID=a2axxxxx-f1b1-xxxxx-8bfc-5437xxxxxxx
InstallationDate: Installed on 2012-11-25 (1012 days ago)
InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
IwConfig:
 lo        no wireless extensions.

 eth0      no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. 965P-DS3
ProcFB:

ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=xxxxe1f-8adf-4f5a-xxxx-02eba23xxxx ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-63-generic N/A
 linux-backports-modules-3.13.0-63-generic  N/A
 linux-firmware                             1.127.15
RfKill:

SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-08-21 (378 days ago)
dmi.bios.date: 06/25/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F14
dmi.board.name: 965P-DS3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF14:bd06/25/2009:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: 965P-DS3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 trusty

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https://bugs.launchpad.net/bugs/1492113

Title:
  Screen freeze when watching video in VLC or Firefox

Status in linux package in Ubuntu:
  New

Bug description:
  Screen freezes when I watch video in VLC media player or viewing media
  on browser like Firefox. Moving mouse is of no use and Ctrl + Alt + T
  short cut does not launch terminal. But I Could hear the audio even
  after screen freeze.

  If I press Ctrl + Alt + F1 and wait for several minutes switches to
  console. I then kill the 100% cpu process (like VLC or Firefox) then
  switching to GUI (CTRL-ALT-F7) brings back the screen and I am able to
  work as usual or sometimes returns to login screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-63-generic 3.13.0-63.103
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic i686
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  john      25483 F.... pulseaudio
   /dev/snd/controlC0:  john      25483 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Sep  4 02:16:28 2015
  HibernationDevice: RESUME=UUID=a2axxxxx-f1b1-xxxxx-8bfc-5437xxxxxxx
  InstallationDate: Installed on 2012-11-25 (1012 days ago)
  InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release i386 (20120817.3)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. 965P-DS3
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=xxxxe1f-8adf-4f5a-xxxx-02eba23xxxx ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-63-generic N/A
   linux-backports-modules-3.13.0-63-generic  N/A
   linux-firmware                             1.127.15
  RfKill:

  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-08-21 (378 days ago)
  dmi.bios.date: 06/25/2009
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: F14
  dmi.board.name: 965P-DS3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF14:bd06/25/2009:svnGigabyteTechnologyCo.,Ltd.:pn965P-DS3:pvr:rvnGigabyteTechnologyCo.,Ltd.:rn965P-DS3:rvr:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
  dmi.product.name: 965P-DS3
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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