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[Bug 1492146] Re: igb Detected Tx Unit Hang

 

@boot0user I agree with you. The best workaround for now is  to update
kernel to Vivid!

# Physical Server (with EFI):
sudo apt-get -y purge linux-{headers,image}-3.16.0-48-generic
sudo apt-get -y install linux-signed-generic-lts-vivid
sudo reboot
uname -r # 3.19.0-26-generic
sudo apt-get -y purge linux-signed-generic-lts-utopic
sudo apt-get -y purge linux-{image,headers}-generic-lts-utopic

# Physical Server (without EFI, but signed is also fine):
sudo apt-get -y purge linux-{headers,image}-3.16.0-48-generic
sudo apt-get -y install linux-generic-lts-vivid
sudo reboot
uname -r # 3.19.0-26-generic
sudo apt-get -y purge linux-generic-lts-utopic
sudo apt-get -y purge linux-{image,headers}-generic-lts-utopic

# Virtual Server:
sudo apt-get -y purge linux-{headers,image,image-extra}-3.16.0-48-generic
sudo apt-get -y install linux-virtual-lts-vivid
sudo reboot
uname -r # 3.19.0-26-generic
sudo apt-get -y purge linux-virtual-lts-utopic
sudo apt-get -y purge linux-{image,headers}-virtual-lts-utopic

# (optional)
# If you want to clean old kernels after the reboot (issue 1267059, 1089195) :
dpkg --get-selections | awk '/linux-(headers|image)-[0-9]\./ { print $1 }' \
| sort -r -V -t- -k3 | tail -n+4 \
| grep -v "$(uname -r | sed -e 's/-generic//')" \
| xargs -r apt-get -qq -y purge

-- 
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https://bugs.launchpad.net/bugs/1492146

Title:
  igb Detected Tx Unit Hang

Status in linux-lts-utopic package in Ubuntu:
  Confirmed

Bug description:
  Hello!

  Have a:

  >lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 14.04.3 LTS
  Release:        14.04
  Codename:       trusty

  with kenel 3.16.0-46-generic.

  Today i do dist-upgrade and kernel was upgraded to 3.16.0-48-generic
  version.

  After reboot i've got this:

  Sep  4 09:02:52 mail kernel: [  310.616324] igb 0000:02:00.0 em1: Reset adapter Sep  4 09:02:52 mail kernel: [  310.831157] igb 0000:02:00.1 em2: Reset adapter Sep  4 09:02:56 mail kernel: [  315.154686] igb 0000:02:00.0 em1: igb: em1 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX Sep  4 09:02:56 mail kernel: [  315.202651] igb 0000:02:00.1 em2: igb: em2 NIC Link is Up 1000 Mbps Full Duplex, Flow Control: RX Sep  4 09:03:02 mail kernel: [  321.608099] igb 0000:02:00.0: Detected Tx Unit Hang
  Sep  4 09:03:02 mail kernel: [  321.608099]   Tx Queue             <6>
  Sep  4 09:03:02 mail kernel: [  321.608099]   TDH                  <23>
  Sep  4 09:03:02 mail kernel: [  321.608099]   TDT                  <23>
  Sep  4 09:03:02 mail kernel: [  321.608099]   next_to_use          <25>
  Sep  4 09:03:02 mail kernel: [  321.608099]   next_to_clean        <23>
  Sep  4 09:03:02 mail kernel: [  321.608099] buffer_info[next_to_clean]
  Sep  4 09:03:02 mail kernel: [  321.608099]   time_stamp           <1000012af>
  Sep  4 09:03:02 mail kernel: [  321.608099]   next_to_watch        <ffff880272571240>
  Sep  4 09:03:02 mail kernel: [  321.608099]   jiffies              <100001531>
  Sep  4 09:03:02 mail kernel: [  321.608099]   desc.status          <120200>
  Sep  4 09:03:04 mail kernel: [  323.607349] igb 0000:02:00.0: Detected Tx Unit Hang
  Sep  4 09:03:04 mail kernel: [  323.607349]   Tx Queue             <6>
  Sep  4 09:03:04 mail kernel: [  323.607349]   TDH                  <23>
  Sep  4 09:03:04 mail kernel: [  323.607349]   TDT                  <23>
  Sep  4 09:03:04 mail kernel: [  323.607349]   next_to_use          <25>
  Sep  4 09:03:04 mail kernel: [  323.607349]   next_to_clean        <23>
  Sep  4 09:03:04 mail kernel: [  323.607349] buffer_info[next_to_clean]
  Sep  4 09:03:04 mail kernel: [  323.607349]   time_stamp           <1000012af>
  Sep  4 09:03:04 mail kernel: [  323.607349]   next_to_watch        <ffff880272571240>
  Sep  4 09:03:04 mail kernel: [  323.607349]   jiffies              <100001725>
  Sep  4 09:03:04 mail kernel: [  323.607349]   desc.status          <120200>
  Sep  4 09:03:06 mail kernel: [  325.606602] igb 0000:02:00.0: Detected Tx Unit Hang
  Sep  4 09:03:06 mail kernel: [  325.606602]   Tx Queue             <6>
  Sep  4 09:03:06 mail kernel: [  325.606602]   TDH                  <23>
  Sep  4 09:03:06 mail kernel: [  325.606602]   TDT                  <23>
  Sep  4 09:03:06 mail kernel: [  325.606602]   next_to_use          <25>
  Sep  4 09:03:06 mail kernel: [  325.606602]   next_to_clean        <23>
  Sep  4 09:03:06 mail kernel: [  325.606602] buffer_info[next_to_clean]
  Sep  4 09:03:06 mail kernel: [  325.606602]   time_stamp           <1000012af>
  Sep  4 09:03:06 mail kernel: [  325.606602]   next_to_watch        <ffff880272571240>
  Sep  4 09:03:06 mail kernel: [  325.606602]   jiffies              <100001919>
  Sep  4 09:03:06 mail kernel: [  325.606602]   desc.status          <120200>

  All network connections droped after that. System still unusable.

  Only after boot with old linux-image-3.16.0-46-generic my production
  mail server can work.

  It's a critical bug for me, can anybody help me?

  ethtool -i em1
  driver: igb
  version: 5.2.13-k
  firmware-version: 1.61, 0x80000cd5, 1.949.0
  bus-info: 0000:02:00.0
  supports-statistics: yes
  supports-test: yes
  supports-eeprom-access: yes
  supports-register-dump: yes
  supports-priv-flags: no

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