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[Bug 1494071] [NEW] Intel 7265 Wifi instability

 

Public bug reported:

Acer Aspire V3-371 with Intel Corporation Wireless 7265 [8086:095a] (rev 48)
Issue: Dropping connection, or connection status will stay up, but data not move.
I have tested several WLAN n-specs 300Mb AP:s, no effect. Same ubuntu disk in other computer (and another WiFi card) works fine.
If I connect to other n-specs AP, it will work again a while until I again need change AP to get connection.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-63-generic 3.13.0-63.103
ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
Uname: Linux 3.13.0-63-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  i          2630 F.... pulseaudio
 /dev/snd/controlC1:  i          2630 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Sep 10 03:11:16 2015
HibernationDevice: RESUME=UUID=27faa47d-f852-457d-9a56-fd710e3ac459
MachineType: Acer Aspire V3-371
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=48c4817d-ee6c-49a6-80d6-4e5168ca2d1a ro splash quiet vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-63-generic N/A
 linux-backports-modules-3.13.0-63-generic  N/A
 linux-firmware                             1.127.15
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: Upgraded to trusty on 2014-04-24 (503 days ago)
dmi.bios.date: 11/19/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.15
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V3-371
dmi.board.vendor: Acer
dmi.board.version: V1.15
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.15
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd11/19/2014:svnAcer:pnAspireV3-371:pvrV1.15:rvnAcer:rnAspireV3-371:rvrV1.15:cvnAcer:ct10:cvrV1.15:
dmi.product.name: Aspire V3-371
dmi.product.version: V1.15
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug staging trusty

** Description changed:

  Acer Aspire V3-371 with Intel Corporation Wireless 7265 [8086:095a] (rev 48)
  Issue: Dropping connection, or connection status will stay up, but data not move.
- I have tested several WLAN n-specs 300Mb AP:s, no effect. Same ubuntu disk in other computer works fine.
- If I connect to other -specs AP, it will work again a while until I again need change AP to get connection.
+ I have tested several WLAN n-specs 300Mb AP:s, no effect. Same ubuntu disk in other computer (and another WiFi card) works fine.
+ If I connect to other n-specs AP, it will work again a while until I again need change AP to get connection.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-63-generic 3.13.0-63.103
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  i          2630 F.... pulseaudio
-  /dev/snd/controlC1:  i          2630 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  i          2630 F.... pulseaudio
+  /dev/snd/controlC1:  i          2630 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Sep 10 03:11:16 2015
  HibernationDevice: RESUME=UUID=27faa47d-f852-457d-9a56-fd710e3ac459
  MachineType: Acer Aspire V3-371
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=48c4817d-ee6c-49a6-80d6-4e5168ca2d1a ro splash quiet vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-63-generic N/A
-  linux-backports-modules-3.13.0-63-generic  N/A
-  linux-firmware                             1.127.15
+  linux-restricted-modules-3.13.0-63-generic N/A
+  linux-backports-modules-3.13.0-63-generic  N/A
+  linux-firmware                             1.127.15
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to trusty on 2014-04-24 (503 days ago)
  dmi.bios.date: 11/19/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.15
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-371
  dmi.board.vendor: Acer
  dmi.board.version: V1.15
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd11/19/2014:svnAcer:pnAspireV3-371:pvrV1.15:rvnAcer:rnAspireV3-371:rvrV1.15:cvnAcer:ct10:cvrV1.15:
  dmi.product.name: Aspire V3-371
  dmi.product.version: V1.15
  dmi.sys.vendor: Acer

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https://bugs.launchpad.net/bugs/1494071

Title:
  Intel 7265 Wifi instability

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Acer Aspire V3-371 with Intel Corporation Wireless 7265 [8086:095a] (rev 48)
  Issue: Dropping connection, or connection status will stay up, but data not move.
  I have tested several WLAN n-specs 300Mb AP:s, no effect. Same ubuntu disk in other computer (and another WiFi card) works fine.
  If I connect to other n-specs AP, it will work again a while until I again need change AP to get connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-63-generic 3.13.0-63.103
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  Uname: Linux 3.13.0-63-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  i          2630 F.... pulseaudio
   /dev/snd/controlC1:  i          2630 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Sep 10 03:11:16 2015
  HibernationDevice: RESUME=UUID=27faa47d-f852-457d-9a56-fd710e3ac459
  MachineType: Acer Aspire V3-371
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=48c4817d-ee6c-49a6-80d6-4e5168ca2d1a ro splash quiet vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-63-generic N/A
   linux-backports-modules-3.13.0-63-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: Upgraded to trusty on 2014-04-24 (503 days ago)
  dmi.bios.date: 11/19/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.15
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: Aspire V3-371
  dmi.board.vendor: Acer
  dmi.board.version: V1.15
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.15
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.15:bd11/19/2014:svnAcer:pnAspireV3-371:pvrV1.15:rvnAcer:rnAspireV3-371:rvrV1.15:cvnAcer:ct10:cvrV1.15:
  dmi.product.name: Aspire V3-371
  dmi.product.version: V1.15
  dmi.sys.vendor: Acer

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