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Message #134107
[Bug 1491615] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1491615
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1491615
Title:
Updating shim-signed freezes computer during postinstall
Status in linux package in Ubuntu:
Incomplete
Bug description:
When performing an update using ubuntu's default GUI tool, during the
"configuring shim-signed" message, the computer freezes and needs to
be reset. Unfortunately, there is nothing in the system log except for
corruption (a lot of null bytes). But I experience these hard freezes
regularly, whenever a GRUB or EFI related package is being updated,
always during postinstall.
[ 0.000000] efi: EFI v2.31 by American Megatrends
[ 0.000000] efi: ESRT=0xd9f7f998 ACPI=0xd8f97000 ACPI 2.0=0xd8f97000 SMBIOS=0xf04d0 MPS=0xfd510
[ 0.000000] esrt: Reserving ESRT space from 0x00000000d9f7f998 to 0x00000000d9f7f9d0.
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/CSM-B85M-E45 (MS-7817), BIOS V10.9 04/21/2015
Linux kiste 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
This bug exists and keeps reappearing since I originally installed
Ubuntu 14.04. However, for some reason it does not happen with a very
similar second machine. This machine does not load the 'efi' kernel
module on boot, can this be the reason?
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/H81M-P33 (MS-7817), BIOS V1.5 05/30/2014
Linux desktop 3.19.0+ #6 SMP Sat Feb 21 20:08:01 CET 2015 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: shim-signed 1.9+0.8-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 2 09:33:16 2015
SourcePackage: shim-signed
UpgradeStatus: No upgrade log present (probably fresh install)
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