← Back to team overview

kernel-packages team mailing list archive

[Bug 1494484] [NEW] Black screen on resume after suspend

 

Public bug reported:

I have an Acer V5-573G which fails to resume from suspend for all
kernels past 3.14.51 (I've tested 4.2.0-040200 and it still doesn't
resume). When attempting to resume, the hard drive spins up, the
keyboard backlight turns on, the suspend light goes from orange to blue,
but the screen stays resolutely black and the only keypress it seems to
recognise is alt-sysrq-b.

I think this is a duplicate of
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416557 (where I've
left more information) and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429347 and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389202.

I suspect that the resume problem has something to do with the changes
made in https://01.org/suspendresume/blogs/tebrandt/2013/hard-disk-
resume-optimization-simpler-approach. These were made between 3.14.51
and 3.15.0-RC1, I think.

ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-28-generic 3.19.0-28.30
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
ApportVersion: 2.17.2-0ubuntu1.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  seker      1610 F.... pulseaudio
 /dev/snd/controlC0:  seker      1610 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Sep 10 21:41:18 2015
HibernationDevice: RESUME=UUID=33d0d78a-8c1f-4609-87d8-c2ddb40e0f14
InstallationDate: Installed on 2015-03-15 (179 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
MachineType: Acer Aspire V5-573G
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=caf564a7-8259-4d5f-aeb7-10d2e2de6971 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.19.0-28-generic N/A
 linux-backports-modules-3.19.0-28-generic  N/A
 linux-firmware                             1.143.3
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/12/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.30
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Dazzle_HW
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.30:bd01/12/2015:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire V5-573G
dmi.product.version: TBD by OEM
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug vivid

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1494484

Title:
  Black screen on resume after suspend

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  I have an Acer V5-573G which fails to resume from suspend for all
  kernels past 3.14.51 (I've tested 4.2.0-040200 and it still doesn't
  resume). When attempting to resume, the hard drive spins up, the
  keyboard backlight turns on, the suspend light goes from orange to
  blue, but the screen stays resolutely black and the only keypress it
  seems to recognise is alt-sysrq-b.

  I think this is a duplicate of
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416557 (where
  I've left more information) and
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1429347 and
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1389202.

  I suspect that the resume problem has something to do with the changes
  made in https://01.org/suspendresume/blogs/tebrandt/2013/hard-disk-
  resume-optimization-simpler-approach. These were made between 3.14.51
  and 3.15.0-RC1, I think.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-28-generic 3.19.0-28.30
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  Uname: Linux 3.19.0-28-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  seker      1610 F.... pulseaudio
   /dev/snd/controlC0:  seker      1610 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Sep 10 21:41:18 2015
  HibernationDevice: RESUME=UUID=33d0d78a-8c1f-4609-87d8-c2ddb40e0f14
  InstallationDate: Installed on 2015-03-15 (179 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306)
  MachineType: Acer Aspire V5-573G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=caf564a7-8259-4d5f-aeb7-10d2e2de6971 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-28-generic N/A
   linux-backports-modules-3.19.0-28-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/12/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.30:bd01/12/2015:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1494484/+subscriptions


Follow ups